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Find a Location

Charter Electric has 1 locations, listed below.

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    Business ProfileforCharter Electric

    Electrician
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/22/2021

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Charter Electric provides residential and commercial electrical services to include electrical switches and outlets, electric generators and generator installs, and more.

    Products & Services

    Electrical Repairs, Electrical Rewiring, Panel Upgrades, Emergency Service, Ceiling Fans, Lighting, Surge Protection, Generators

    Business Details

    Location of This Business
    711 S Howard Ave, Tampa, FL 33606-2465
    BBB File Opened:
    8/15/2018
    Years in Business:
    7
    Business Started:
    2/13/2017
    Business Incorporated:
    2/13/2017
    Accredited Since:
    4/22/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ER13015354 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of ER13015354 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Charter Electrical Experts, LLC
    Business Management
    • Mr. Scott A. Akins, Owner/Manager
    Contact Information

    Principal

    • Mr. Scott A. Akins, Owner/Manager

    Customer Contact

    • Mr. Scott A. Akins, Owner/Manager

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Charter Electric LLC to provide the required Electrical Services for an above ground pool that is made out of *************** which included a separate outlet for my water pump & any other services that were mandatory by the ***&Hillsborough County ***** with Charter came to my property on 10/26 for my consultation &advised that in addition to the separate electrical outlet, the *** Requires Copper Bonding around the perimeter of the pool.With me trusting the competence of a Licensed Electrician,I agreed to the job&paid a $1,000 deposit.The remaining balance of $1800 would be paid in full upon completion of an approved inspection that is facilitated by Hillsborough County11/13-date of inspection ************************* disapproved the inspection due to the permit reflecting pool bonding for an In-Ground Pool.They saw my pool was above ground &couldnot perform the inspection.I began to question *********************** why the permit was submitted incorrectly & wanted an additional inspection to ensure the work was done properly. This is when ******* harassment began.I contacted the Chief Inspector, ******************* but he was OOO due to the Holiday & would return 11/27. 11/29 - I spoke with ********** who confirmed the permit was submitted incorrectly & added Electrical for Pump so an additional inspection could be performed on 11/30 for the pump.This is when I learned that the additional copper bonding around the perimeter of the pool is not a *** Requirement nor Hillsborough County for an above ground pool.They cannot approve or deny the additional copper bonding as there is no specific code to go to off as that is only required for an inground pool or permanent pool structure that is has metal or steel components which my pool does not.Rather than ***** taking accountability for their mistake,he is insisting that it is my responsibility todetermine what *** Required prior to work being completed,not theirs.I will not pay $1800 for their negligence or added work that was never necessary
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bo C

    5 stars

    03/17/2023

    After calling two other companies who didn't seem interested with my small electrical problem; I found Charter who sent a Tech out who determined that I needed to run a separate line from my pool pump to the Electrical box outside. It's a new pump I bought for my above ground pool that I just recently filled. I was using an extension cord to an outside outlet like I had before but this newer pump was tripping my panel constantly so I could not leave the pump on and leave my home because my freezer in the laundry room was on the same circuit. Anyways; ***, I recall his name, gave me a quote and after a quick phone call, started the job right away. Not only that, but he hooked up a timer for a pool pump for me that I had bought years ago that was still new in the box. Great service! Affordable price. I'm not one to leave comments but that's because I've had some bad experiences with service companies in the past. These guys deserve the positive review. Now I just need the weather to warm up.

    Local BBB

    BBB of West Florida

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