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Business Profile

Health Products

Ultra Fast Keto Boost

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

This profile includes complaints for Ultra Fast Keto Boost's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ultra Fast Keto Boost has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ultra Fast Keto Boost

      Tampa, FL 33684-9001

    • Ultra Fast Keto Boost

      PO BOX 30111-145 Salt Lake City, UT 84130

    • Ultra Fast Keto Boost

      153301 Hillsborough Ave Tampa, FL 33684

    • Ultra Fast Keto Boost

      11551 E. 45th Ave Unit C Denver, CO 80239

    • Ultra Fast Keto Boost

      PO Box 13009 Scottsdale, AZ 85267-2900

    Customer Complaints Summary

    • 11 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/26/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      August ******* UltraQuickKeto for $159.85 on 08/23/2024.(info not on first email,had no idea what I had bought)Was trying to buy shark tank keto..already had my info in order form. When I tried to place the order a message came up that the product was not available. A pop up came up for an alternative keto product but I did not agree to buy it..I quit the website.Called my cc company and charge was already there but it wasn't for the product I wanted and it was for more money than I was looking at. Did not receive anything from company till later in day and tracking number doesn't work. I responded to email to cancel order as it wasn't product I had tried to purchase..there was no way to stop the order or tell them no the pop up just placed the order a second email came but it disappeared so I don't remember what it was about..i responded stating i had not finished an order for their product ..wanted sharktank keto, a third email stated they could not process a refund thru email and wanted to get me and my bank on the line to discuss it still trying to stop payment on cc. The amount billed was not listed on first email..not until I replied I had not placed an order with their company.

    • Initial Complaint

      Date:06/12/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I saw a add on ******** keto diet shark tank backed it up I said itry it I chose buy 2 get 2 for ***** my card declined the order I resived a text from keto asking about the order I said no I do not want it it went from ***** to ****** I called keto left message stating I do not want to buy there product I get a alert 2 days later they charged my card ****** after the text call I'm very angry

    • Initial Complaint

      Date:12/06/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a trial bottle of Keto Control but during the checkout process an unwanted product Top Cleanse was added to my order when the screen inadvertently shifted and I clicked the wrong place. I decided to go with it and do a trial of that product as well as there was no way to cancel the order immediately. I canceled both subscriptions within the 14 day window (and have a cancellation email dated 11/26/22) however I was charge $139.97 on 11/28/22 for that same one bottle of Top Cleanse. Repeated attempts to contact the vendor have resulted in no assistance. When I asked to speak to a manager as the customer service rep was not helpful, I was told none was available but I could receive a callback in between 24 and 48 hours. I am not pleased with the shady way the Top Cleanse was added to my order but am infinitely more upset that my attempts to cancel without incurring a ridiculous $139.97 charge for one bottle were met with obstacles at every turn. Doesn't seem to be very good business to make it this difficult to get out of a purchase I didn't want in the first place. Especially when the cancellation email said "any ongoing or all future charges have been cancelled as per your request".

    • Initial Complaint

      Date:08/22/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Item said product was ***** but charged me 199'$ dollars

    • Initial Complaint

      Date:08/17/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Billed and supposedly shipped diet pills for a company Keto-Blast.com which i never ordered and have no idea who they are. Called customer service and just got the run around and all they keep asking for is more information about me !

    • Initial Complaint

      Date:08/15/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I saw the add on ******** for the Keto gummie product that appeared to be ******************* endorsed. I was placing an order for a bottle that was listed as *****. I was filling out order form and was unable to review my order. I closed out of the page and was immediately emailed that I was charged ****** and my order was processing. I then immediately called the number located at the bottom of the confirmation email. I was told no refunds a d the best she could do was offer me half off my order and that I would be credited for *****. I refused, then she stated my order was shipped and I should return product and wait for my credit. I told her no that I didn't want my order shipped. She stated it was already even though this was in a matter of 5 minutes. And that if she canceled my order I wouldn't get my Keto gummies but would be charged full price. I have checked my credit card and I have been charged the full amount of ******. I am in the process of disputing the charges.

    • Initial Complaint

      Date:07/01/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On February 23, 2022, I ordered Keto Burn DX. I received my order, was unhappy with the results so requested a return. On March 16, 2022, I returned the remaining portion. I was notified they received the return and refund was being processed. I have contacted them several times requesting progress, no answer. On June 5, 2022, I received an email stating that my refund was being processed and it should show on my account with 7-10 business days. On day 15 I emailed telling them I had not received my refund. I have since contacted them a couple of times with no response. My refund should be $171.96, per them, I concurred.

    • Initial Complaint

      Date:06/19/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered Keto product online with a money back guarantee. After talking to my dr, I was advised not to take it. Called the company and was sent an email with instructions on returning. I returned the unopened product to vendor. Call several weeks later to inquire about the refund. I was informed by a 3rd party call center that I would need to provide the tacking number in order to process the refund. In no way was a tracking number required for the return. Which I do not have. I was ordering one bottle, but was charged and sent 5 for a total of 199.00. All that was required was the RMA number which they provided. I returned the product on may 17 and after numerous calls have yet to receive the refund. Order ******* Ordered on may 3, 2022

    • Initial Complaint

      Date:06/14/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered keto blast online for 32.49 on 6/13/3022 to try it but my account was charged 273.93. I contacted customer service and was told they couldn't do anything because it was a customer initiated order. I notified the fraud dept at my bank that it was a fraudulent charge and canceled my card. The transaction is still pending and they told me they couldn't do anything until the charge was final.

    • Initial Complaint

      Date:05/19/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered keto diet pills for 1 shipment rammed me with 2 other shipments they will not let me return

    Ultra Fast Keto Boost is NOT a BBB Accredited Business.

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