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          Stonewood Manufacturing, LLC has 1 locations, listed below.

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            Business ProfileStonewood Manufacturing, LLC

            Hot Tub Parts

            Contact Information

            16057 Tampa Palms Blvd W

            Tampa, FL 33647-2001

            Get Directions
            Visit Website
            (800) 483-6614

            Customer Reviews

            1/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            36 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers hot tub covers, spa covers, and spa maintenance.

            Business Details

            Location of This Business
            16057 Tampa Palms Blvd W, Tampa, FL 33647-2001
            BBB File Opened:
            11/17/2011
            Years in Business:
            14
            Business Started:
            1/15/2010
            Business Incorporated:
            1/15/2010
            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. Howard K. "Kevin" Edwards, Managing Member

            Customer Contact

            • Mr. Howard K. "Kevin" Edwards, Managing Member
            Additional Contact Information

            Fax Numbers

            • (813) 425-7732
              Primary Fax
            • (813) 728-7962
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            36 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/08/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            Purchased Hot Tub top/cover on Feb. 19, 2024 for $437.97, and was charged $90 for a total of $524.97 for it's delivery to my house by freight/truck. Stonewood's invoice #***** and order #*********. I sent an email to them March 16, ******************************************************************** transit through NIN Freight with customer reference #*********. Checked on *********************************************** as referenced in an auto email reply. I have tried 10 - 12 time to find the package, and there is no reply. I called the freight *** and they could not find it, but gave me a phone number for their ********* Company. Of course, the phone number was not in service. I then emailed to Stonewood Man. again and it was returned undelivered. I have tried calling several times with no answers on the calls. Run around - run around.
            Read More
            Read 35 More Complaints

            Customer Reviews

            16 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nicole C

            05/04/2024

            I ordered a hot tub cover and lift about 5 weeks ago now from PartsforSpas. Credit card was charged and I took a picture of the order number/confirmation but NEVER received an email confirmation. I have called and left message multiple times as well as used their chat. I have heard from no one and no response in the chat. At this point I am in fear that I am being scammed. How do I get someone to respond to me about my order? -******

            Stonewood Manufacturing, LLC Response

            05/09/2024

            Hello ******,

            I do apologize but we have have made multiple attempts to contact  you but via email and replying to your chats but never received a response.  I will try to reach out to you again to try to get this resolved and will also cancel your order and issue you a full refund.  

            Read 15 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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