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          Find a Location

          Zenith American Solutions Inc has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileZenith American Solutions Inc

            Insurance Companies
            Multi Location Business

            Contact Information

            302 Knights Run Ave.

            Suite 1100

            Tampa, FL 33607

            Get Directions
            Visit Website
            (813) 666-6932

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Zenith American Solutions Inc has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              302 Knights Run Ave. Suite 1100, Tampa, FL 33607
              BBB File Opened:
              2/29/2016
              Years in Business:
              30
              Business Started:
              4/15/1994
              Type of Entity:
              Corporation
              Business Management
              • Mr. Craig Steffen, President/CEO
              Contact Information

              Principal

              • Mr. Craig Steffen, President/CEO

              Customer Contact

              • Mr. Craig Steffen, President/CEO
              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/05/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I have a loan against my annuity with them. My company assures me it is being paid properly and on time but i am getting past due/deliquency notices. Called about 100 times to figure out what is going on. No one answers, no one calls back. Can not gat any details on the payments made on my loan. Can not get any customer service for my loan.
              Read More
              Read 5 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Taylor A

              09/21/2023

              **************** is horrible, I was told completely different things every time I'd call to try to get the insurance figured out as TWO separate hospitals couldn't bill them because my acct would show as inactive although Zenith would say it's active. Everytime they'd do something to seem like they're helping it'd be "wait 30 days" and finally my bill went into collections. They refused to do a 3 way call with the hospital even though something was incorrect on *****'s end. And when they said they'd email ***** and I'd receive information in 1-3 days, I called back a month later and they stated they still haven't heard back from *****, and then I just never heard about it again. I could go on and on about what a horrible, horrible experience it has been dealing with Zenith for the past 9 months, it has been truly miserable and the worst customer support I've ever experienced. I am never one to complain about customer service as I know there is a lot beyond the employees control, but at this point it was just rediculous.
              Read 3 More Customer Reviews

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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