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Business Profile

Investment Advisory Services

Interest Investments, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Advisory Services.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Austin L

    Date: 10/19/2024

    This company keeps locking my account because I changed banks and a transfer failed and then they have to contact their custodian to unlock the account. This process takes weeks and you do not get a response from Grifin (interest financial).They unlocked my account once and by the time I was able to go in and make any changes to my account they had locked it again for the same reason.And this second time has not been resolved yet in over 10 days.Their customer service is absolutely atrocious. Which makes the user experience absolutely terrible.

  • Erica W

    Date: 09/01/2024

    I have been using the grifin app for a few months to try and save a little and invest a little. It takes $1 every time I make a purchase. I have previously paused transfers to the app because I live paycheck to paycheck and at times can’t afford to transfer money to them. There at one point was the ability to pause transfers. To my surprise they turned transfers back on and started drafting my account again. So I tried to go back in and pause them again. That option was no longer there so I attempted to withdraw my money. They have long processing times, so I had to wait until the sell of the stocks were done on their end and then I’d be able to transfer to my bank account. Grifin/alpaca securities/interest investments inc. Have locked my account due to me not having enough funds in my bank account to transfer to it. I emailed their support and all they said was they would look into it. Then they wrote me back saying exactly what I told them… minus pointing out that they needed to find out why it was locked. Lol it says why, right on the app. I screenshot it. Anyways, they have not resolved this or unlocked my account so that I have access to my money. I’m afraid that they’ll keep taking money out. I needed to buy baby formula too. That’s why I needed to cash out. I have zero access to my funds in the grifin app now. I don’t understand why it’s so hard to just unlock my account. They said they have to wait on Alpaca to get back to them. I just need my account unlocked and transfers paused.


Interest Investments, Inc is NOT a BBB Accredited Business.

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