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Find a Location

Apollo Retail Specialists LLC has 1 locations, listed below.

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    Business ProfileforApollo Retail Specialists LLC

    Merchandising Services

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4450 E Adamo Dr Ste 501, Tampa, FL 33605
    BBB File Opened:
    4/14/2008
    Years in Business:
    21
    Business Started:
    2/14/2003
    Business Incorporated:
    2/14/2003
    Type of Entity:
    Corporation
    Business Management
    • Ms. Kristin Matias
    Contact Information

    Principal

    • Mr. C. Michael Sunderland, President/CEO

    Customer Contact

    • Mr. C. Michael Sunderland, President/CEO
    • Ms. Lauren Bishop, Director of Operations
    • Mr. Mike Torres, Vice President of Operations
    • Mr. Scott Kennelly, Director of Business Development
    • Ms. Shelly Daniels, Operations Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I paid for the service at Office Depot and they set me up with Apollo. I was scheduled for a day during the week so I took off work to be present. Not only was this a 4 hour window which in my opinion a little much. So after it was 2 hrs past the time I had to call because they no call no showed. They said that wasnt normal so we scheduled another date and just like the time before I took off work. After the 4 hour window passed again and was not called and nobody showed I had to call again to see why I was stood up again.They this time said they would have to get back to me. They called to reschedule and against my better judgment I agreed to meet with them on a weekend. So this way I wouldnt be out of work another day. We do have a little 5yr old girl and had to tell her we had to stay home for this install. After 4 hrs came and went, you guessed it I was no called no showed for the 3rd time. A manager called me and told me he would work on getting me rescheduled but Im not going through that song and dance another time. At this point I need to be compensated for taking off work at this point. A manager said he was going to get me a resolution but has now quit responding to me. This companies inability to care out the hired task and communication is the worst.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela C

    1 star

    04/17/2023

    This company is neglecting to pay me my money that I worked for the company as their cosmetic merchandiser

    Apollo Retail Specialists LLC Response

    04/18/2023

    Hello ******,

    There were some issues with the information that you reported and your District Manager has been sending you emails trying to correct those items with you. It is reported that you did correct some of those incorrectly reported items yesterday so those shifts will be paid out on this Friday's payroll, 4/21/23. The District Manager has been reaching out since April 6th. Thank you

    Local BBB

    BBB of West Florida

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