Reviews
Customer Review Ratings
Average of 10 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDavid B
Date: 11/20/2024
1 starYou can draw your own conclusions as to why I gave them one star. A box which I added to the high value/high inventory list was never shown to be put on the truck. I pointed out I had packed the box myself to the employee. The company claims they don't cover boxes that the customer packs. No one ever told me that. At unloading they claim the customer has to compare each box to the inventory list. This too was never explained. The insurance claim and appeal was also denied.Review fromNicole Y
Date: 02/29/2024
5 stars3 Guys Moving Exceeded All Expectations I cannot recommend 3 Guys Moving enough! From the initial quote to the final unpacked box, they provided exceptional service that made my move the easiest I've ever experienced.The packing team arrived right on time and worked with incredible efficiency. They carefully wrapped and packed all of my belongings, showing respect for even the smallest items. The moving crew was just as fantastic - friendly, professional, and incredibly strong! They handled my furniture with care, taking it apart and reassembling it with ease.With kids and a busy work schedule, moving is always a nightmare. 3 Guys Moving, however, made it genuinely stress-free. The entire team had great attitudes and took pride in their work. And the price? Unbeatable!Thank you to the entire staff at 3 Guys Moving for making this such a smooth transition!Review fromPaula M
Date: 02/28/2024
1 starIf I could take stars away I would. They handled my belongings very poorly. There was damage in almost every box. They took a piece of wood off my $6500 bedroom set that was less than 2 years old. They broke several antique items that are irreplaceable. They scuffed the baseboard of my new home. They offered me $75 . I would not recommend this company to my arch enemy. DI NOT USE THREE GUY MOVERS !!!Review fromDale H
Date: 01/18/2024
5 starsVery pleased with the service provided. Very professional.and friendly. The guys were on time and went above and beyond to help us. Would not hesitate to use/refer them. Thank you everyone for a great job!Review fromKrystal M
Date: 12/20/2023
5 starsPrompt, organized, and professional: From the time of booking to the time of arrival, every part of the process was completely seamless. **** was great to work with and coordinated what could have been a complicated **************. Remember Money ***** from 007? Thats definitely her! She and the team of movers made a potentially very stressful day go more smoothly than I could have hoped. I will definitely be using them for my next move!Review fromFrank P
Date: 11/27/2023
5 starsFrank P
Date: 11/27/2023
We have used 3 guys several times and have always had a great experience. I definitely recommend them!!
3 Guys Moving
Date: 11/28/2023
Your kind words and positive feedback mean the world to us, and we are thrilled to hear that you had such an great experience with us. Thank you.Review fromKJ C
Date: 11/22/2023
5 starsKJ C
Date: 11/22/2023
We have used 3 guys several times for moving purposes, I found their prices to be very competitive and fair. We've found them to be professional, integral, prompt and courteous. We would definitely use them should the need arise for any of our moving needs.3 Guys Moving
Date: 11/29/2023
Thank you for taking the time to share your positive experience with us. We are truly honored to have you as a valued customer, and we look forward to serving you in the future.Review fromDr. Ralph P
Date: 11/11/2023
1 starDr. Ralph P
Date: 11/11/2023
We were very disappointed with 3 Guys Moving.First, the crew sent to do the work was inept, disagreeable, and rude On the day they delivered our furniture they complained about having to work on a Sunday. They handled our belongings with total disregard. Their attitude was unprofessional. Their work showed it.One example is that our television was never set up properly. We now have to call Best Buy to come to our home to set it up properly. Boxes that were clearly marked bedroom or kitchen were dumped wherever they felt a need to put them. Antique furniture was also broken.The estimate they provided us was $2,500. The final bill was $1,200 more than the estimate. I do not know the reason (it was never explained to us) but the cost was FAR beyond what we expected. Also, $125 overnight credit was never applied as promised.The claims service is abysmal. It places all of the responsibility on the client, the people who have incurred the damage to their belongings. It is entirely digital with convoluted email instructions. There is no one with whom to speak, only online forms and requests for absurd amounts of documentation. My wife and I are extremely busy unpacking and taking care of business matters relating to moving, not to mention that we had not set up any of the required Internet and computer capabilities needed to file an online claim. Hence, we have decided to just not spend our time filing a claim. We now have damaged furniture that we have to pay someone to repair. We had been assured that 3 Guys Moving was skilled at moving antique furniture. That clearly was not true.Bottom line, we have damaged furniture; they have our money.Would I recommend 3 Guys Moving to anyone? The answer is a resounding NO. In the middle of a very difficult, exceedingly exhausting move, we had to then deal with a company that sounded good when they came to our home, but ended up a complete disappointment.3 Guys Moving
Date: 11/15/2023
We have been working with and are aware of Mr. ******** concerns. Our most resent email communication with ****************** was to request that he inform us about any additional damages. He planned to be out of town until the end of October and was to notify us of any additional damage that he found after his return. We were and are still willing to work with him even after his refusal to follow our claim procedures. The intent was to offer a monetary customer service gesture and review any provided pictures of damages to see what we could further assist with. To date we have not received the requested information or pictures of any damage to his furnishings.
We spoke with members of his crew and they were not aware of any tensions surrounding his delivery and were surprised to hear that The ******** were displeased. They did wish to apologize for any perceived discontent.
Regarding the price difference. Our initial estimate of was based on an in home estimate completed at the address of origin. We rely on customer information for logistics at destination, and in some cases a move will go over or under the estimate based on how long it takes the crew to deliver. We believe that this was the case with ****************** because he was delivering to a multilevel townhome and the majority was delivering upstairs.
We would like to be able to resolve the issue of the damaged items. However, in order to move forward we still need ***************** to provide pictures of the damaged items he wishes to claim.Review fromLorraine G
Date: 11/10/2023
5 starsLorraine G
Date: 11/10/2023
3 Guys Moving did a fantastic job with my recent move. Everyone from the office staff to the crew were so great to work with. The crew handled all my furniture with care and helped me box my 75 tv. The final bill was even less than my original quote. I will definitely recommend them to my friends and family.3 Guys Moving
Date: 11/29/2023
Thank you for your kind words. We enjoyed working with you and hope you will reach out to us in the future if we can be of assistance. Thanks again.Review fromMike G.
Date: 01/26/2023
5 starsWe hired 3 Guys Moving for our out of state move to ** and couldn't be happier. We had the best experience anyone could ask for. This move was due to a relocation for work, and everything happened very quickly. 3 Guys Moving was able to pack all of our belongings, load everything and store it for us until we found a house in **. The crew was fantastic! ***** ***** and ***** did an amazing job boxing everything up and ********************** and crew were just as great getting it all loaded. When everything was delivered to our new home, the same care and detail was given to our belongings. Not even a scratch on anything, everything was perfect! Thank you to 3 Guys Moving for the wonderful experience.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.