Reviews

Review Details

• Review fromWanda O

  Date: 05/01/2025

  1 star

  Wanda O

  Date: 05/01/2025

  Scam. Does not work. Representative said give it some time. I kept trying it. It just agitated my dog more. She would try to attack the device. I asked for a refund by email. No answer. Finally I reached another representative who claimed they could only give me a 50% refund. She claimed the device works better on smaller dogs. Some dogs have more sensitive hearing, and the device will make them more unresponsive.*****

  Barks No More

  Date: 05/03/2025

  We apologize that Barks No More did not meet your expectations for your dog. It is possible that your dog's hearing threshold or sensitivity to certain frequencies may have affected the product's effectiveness.
  
  However, our return policy is in place to maintain fairness and consistency for all our customers. By adhering to this policy, we ensure that each customer receives a product in its original, unopened condition, and that we can offer the same level of service to everyone who purchases from us.
  
  To address this, we have processed a 50% refund for your Barks No More purchase. You should see the refund reflected in your account within 3-10 business days.
  
  If you have any further questions or need additional assistance, please feel free to reach out.

• Review fromChristopher S

  Date: 05/01/2025

  1 star

  Christopher S

  Date: 05/01/2025

  Complete scam, literally just a $10 item from Walmart that is branded with their logo. Takes advantage of the elderly that are not aware of what they are getting. On top of that they refuse to refund any shipping charges and force you to pay in order to return the product to them. Stear FAR away from this company. They truly should be out of business by now.
  
  
  

  Barks No More

  Date: 05/03/2025

  We sincerely apologize that Barks No More did not meet your expectations. We understand how frustrating it can be when a product does not perform as anticipated, especially when it comes to the care and well-being of your pet.

  Regarding our return policy, we strive to be as transparent as possible about any associated fees, including restocking and shipping costs, as outlined on our website. Our goal is to ensure our customers are fully informed before making a purchase, and we regret if there was any confusion or misunderstanding.

  Upon reviewing our records, we were unable to find any order associated with the name or email address provided in your complaint. If you could please provide us with more details, we'd be happy to further investigate and resolve this matter promptly.

  We truly value your feedback and are committed to improving our service.

  Please dont hesitate to reach out at ********************************** if you need further assistance.

• Review fromMichael L

  Date: 04/26/2025

  1 star

  Michael L

  Date: 04/26/2025

  I thought this was going to work. She heard it the first time I used it and it doesnt even work. It was money spent for nothing. If youre even thinking of buying this you may as well burn your money. Very disappointed and if I could give no stars I would. If I still had the package for this I would send it back. I could use the money I spent for something worthless

  Barks No More

  Date: 04/29/2025

  Thanks for reaching out! Were so sorry to hear that the product you received is not working. You might want to try out these steps as to how to use the Barks No More:
  
  Instructions:
  1. Press the Button
  When your pet performs an undesirable behavior such as barking, jumping, or scratching, please press the button on Barks No More to get their attention.
  2. Reward With Treat
  When your pet has stopped the behavior and is paying attention to you, give them a treat to reward the good behavior.
  3. Repeat
  Repeat as needed. Most pet parents see the results they want within 2 weeks of consistent use, though some see a permanent change almost immediately!
  
  Additional Information about the product:
  Barks No More is Cruelty-free and certified humane by veterinarians
  Works on 93% of cats and a full 96% of dogs
  It will stop barking up to 16.4 feet away. The ultrasonic bark control device creates an ultrasonic sound within the dog's hearing range of 15HZ to 120KHZ, and since the average human hearing range is 20HZ - 20KHZ, the sound safely grabs your dogs attention and you wont hear it.
  
  I hope this helps!

  We also want to reassure you that our return policy is completely transparent. We accept returns for unused products, and we are more than happy to assist you through that process if you decide to move forward with a return.
  
  We hope this resolves your concerns, but if you have any further questions or need additional assistance, please dont hesitate to reach out at *********************************** We appreciate your understanding and thank you for giving us the opportunity to address the situation.

   

• Review fromRobert H

  Date: 04/18/2025

  1 star

  Robert H

  Date: 04/18/2025

  I "took advantage" of a special and purchased 3 of these units. I opened one to test and found it completely useless. My dogs totally ignored it, even after trying different techniques for an hour. Nothing worked. When I contacted the company to return them, they told me they don't accept opened items for returns.! In addition to an $8.95 restocking fee, they wanted to charge a $21.95 "used item fee." After numerous back and forth, they finally told me they would make a "one time exception", but when they sent the refund, they reneged. At the end of the day, it cost me $55. ****** learned.

  Barks No More

  Date: 04/21/2025

  Thank you for reaching out and for sharing your concerns. We truly value all of our customers and strive to provide a transparent and fair shopping experience.
  
  We want to clarify that, as stated on our website, our return policy allows returns only for unused and unopened items. We understand that it can be difficult to determine the functionality of a product without opening it, and we sincerely acknowledge the challenge this may pose.
  
  However, our return policy is in place to maintain fairness and consistency for all our customers. By adhering to this policy, we ensure that each customer receives a product in its original, unopened condition, and that we can offer the same level of service to everyone who purchases from us.
  
  That said, we completely understand your desire to return the Barks No More. As checked, our record shows that a refund was already processed on 04/18/2025. You should see the refund reflected on your ****** account within ***** business days, depending on ******'s processing time.
  
  If you have any further questions or need assistance, please feel free to reach out to us.
  
  Thank you for your understanding, and once again, we apologize for any frustration caused.

• Review fromAmy D

  Date: 04/16/2025

  1 star

  Amy D

  Date: 04/16/2025

  HORRIBLE! DO NOT ORDER!!! I ordered two. Opened one and it didn't work. Doesn't phase my dog. I contacted the company and they tried to resell me on the devices, telling me of all the advantages. I explained AGAIN that it didn't work and they tried to convince me to give it away as a gift. They tried to give me more tips and tricks. We have been emailing for nearly 3 weeks... still no address to return it to and now they are saying... 'Since you opened it we don't want it back... just keep it and we'll refund you 50%... not including the shipping fee.' **************

  Barks No More

  Date: 04/16/2025

  Thank you for sharing your experience with Barks No More. We truly value all of our customers and strive to provide a transparent and fair shopping experience, so we sincerely regret that you are dissatisfied with your recent purchase and our customer service process.

  We want to clarify that, as stated on our website, our return policy allows returns only for unused and unopened items. We understand that it can be frustrating to determine the functionality of a product without opening it, and we sincerely acknowledge the challenge this may pose. We make every effort to be as transparent as possible about our policy to ensure that all customers are aware of the guidelines before making their purchase.

  Regarding your specific case, our records show that we did respond to your return inquiry and offered a 50% refund without the need for you to return the product. Our team sent the last email offering this resolution on 04/13/2025. However, we have not received any response from your end.

  We completely understand that you may still be dissatisfied with the situation, and we want to ensure that we address your concerns. If there is anything further we can assist you with, or if there are additional details youd like to provide, please dont hesitate to reach out to us directly at ************************************************************.

  Thank you for your understanding and patience.

• Review fromSharon L

  Date: 03/19/2025

  1 star

  Sharon L

  Date: 03/19/2025

  Have not sent the rest of my order or responded too my email!!So far I think you are ********************

  Barks No More

  Date: 03/22/2025

  Thank you for reaching out to us. We apologize for any confusion or frustration you may have experienced with your recent purchased with Barks No More.

  After reviewing our records, we can confirm that your complete order was shipped and delivered to your mailbox on 03/14/2025. A shipping confirmation email, including the tracking link for your reference, was originally sent at that time.

  To ensure you have the necessary information, we have re-sent the shipping confirmation email, along with the tracking link, to your inbox today. Please check your email, including your spam/junk folder, for this updated message.

  We understand your concerns and want to assure you that we are here to assist. If there are any other issues, please don't hesitate to reach out, and we will be happy to investigate further.

  Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.

• Review fromChristine J

  Date: 03/12/2025

  1 star

  Christine J

  Date: 03/12/2025

  I ordered two devices, when I received them my husband said, don't even open them. Our dogs only bark when we are gone and the newest dog is getting use to the new sounds. You can use one of the vibrating bark collars I bought earlier if it continues. I contacted the seller and asked for the ***, following the instructions. I have not opened either device. I was told to give them away as gifts....certainly not advice on dog training...not that I asked for it! I am ready to contact my credit card company to get involved. I would be happy to pay to send them back but I do not have an address and they say they automatically reduce the refund for return mailing & restocking charges. If you tried the device good luck, you are stuck. Mine have never been touched, and I am following their returns information. Give me a break, what a crappy company.

  Barks No More

  Date: 03/14/2025

  Thank you for sharing your feedback regarding your recent purchase of Barks No More. We sincerely apologize for the disappointment you've experienced, and we truly understand your frustration. 
  
  As checked, our record shows that we already process your return request and your RMA number was sent via email on 03/13/2025. We are more than happy to assist you through that process if you decide to move forward with a return.
  
  Regarding our return policy, we strive to be transparent about any associated fees, including restocking and shipping costs, as stated on our website. 
  
  Once again, we apologize for the inconvenience and appreciate your feedback. Please feel free to reach out if you have any further questions or concerns.

• Review fromHeidi R

  Date: 03/11/2025

  1 star

  Heidi R

  Date: 03/11/2025

  Doesn't work on my dog, asked them to return it they said keep trying also said only a dog can hear the sound but I can hear it also , horrible ??

  Barks No More

  Date: 03/14/2025

  Thank you for sharing your feedback regarding your recent purchase of Barks No More. We sincerely apologize for the disappointment you've experienced, and we truly understand your frustration.

  Upon review, our records show that we processed your refund on 03/12/2025. Refunds typically take 3-10 business days to reflect in your account, depending on your payment method and your banks processing times.

  Pets, particularly dogs, are known for their intelligence and adaptability. Its possible that your dog quickly adjusted to the sound emitted by the device, which may have resulted in reduced responsiveness or no noticeable effect over time.

  Please rest assured that we take your feedback seriously and are committed to continuously improving our products and services.

  Once again, we apologize for the inconvenience and appreciate your valuable feedback. Please feel free to reach out if you have any further questions or concerns.

• Review fromM Jennifer S

  Date: 03/09/2025

  1 star

  M Jennifer S

  Date: 03/09/2025

  I ordered January 12th (2025). The company added and charged me for a second device, which I didn't order. It's now March 9th and I haven't received anything. To make it even worse, I subsequently remembered that I'd tried the same device years ago, and it didn't work then!

  Barks No More

  Date: 03/11/2025

  Thank you for taking the time to share your concerns with us. We sincerely apologize for the inconvenience and frustration this experience has caused. We completely understand your disappointment, and we are committed to resolving the issue.

  Upon reviewing your order, we found that the additional charge was for a second unit of Barks No More, which was inadvertently added to your order during the checkout process. We want to assure you that our records show that a full refund has already been processed for the entire order. You should expect the refund to appear in your account within 7-10 business days, depending on your card issuer's processing times.

  We would also like to take this opportunity to emphasize that we are fully transparent with our upsell offers. During checkout, customers are always given the option to click NO, Thank you to decline any extra products or services. We regret that this may not have been clearly understood, and we truly appreciate your feedback as it helps us improve our communication in the future.

  We apologize again for any confusion and inconvenience. Please dont hesitate to reach out if you have any further questions or concerns. We value your business and are here to assist you in any way we can.

• Review fromElaine S.

  Date: 03/06/2025

  1 star

  Elaine S.

  Date: 03/06/2025

  I thought this was going to work. She heard it the first time I used it and it doesnt even work. It was money spent for nothing. If youre even thinking of buying this you may as well burn your money. Very disappointed and if I could give no stars I would. If I still had the package for this I would send it back. I could use the money I spent for something worthless

  Barks No More

  Date: 03/07/2025

  Thanks for reaching out!
  
  We apologize for the disappointment that Barks No More did not work effectively for your dog.
  
  Pets, particularly dogs, are known for their intelligence and adaptability. It's possible that your dog quickly adjusted to the sound emitted by the device, which may have resulted in reduced responsiveness or no noticeable effect over time.
  
  Please be assured that we take your feedback seriously and are committed to continually improving our device for future enhancements.
  
  If youd like additional tips or guidance on how to optimize the performance of the product, please dont hesitate to contact us directly. Were happy to provide further assistance and ensure you're satisfied with your experience.