Online Retailer
Coconut StoreAbout
This business has 1 alert
Important information
- Additional Info:BBB has had a large number of complaints for this business and businesses of other names located at this address, Suite 500.
BBB has received a pattern of complaints concerning non delivery of products. Consumers report that they are not receiving items they have purchased online from this company.
The business lists an address of 601 N Ashley Dr, Tampa FL 33602, which BBB has found to be a virtual office and not a physical location. BBB is not able to determine where the physical location of this business is.
The business has 2 working websites.
https://www.coconutmilktea.com was created 3/20/19 and no ownership has been found
https://coconutmilkcream.com was created 5/13/19 and no ownership has been found
In January 2020, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.
As of today's date BBB has not received a response from the business.
As of 5/7/20 Business website https://www.coconutmilktea.com/ leads to a company called AZ Outfit.
This business is also working under the name AZ Outfit. Their website, www.azoutfit.com, was created 3/3/2020 and has anonymous ownership. Their website states their factories and suppliers are in Asia.
"There may be unexpected delays due to the corona virus pandemic, we hope you understand that we can not promise any delivery times right now, please treat it like a preorder."
This business is also working under the name Gik Sport. Their website, www.giksport.com, was created 2/21/2020 and has anonymous ownership. - Additional Info:BBB has had a large number of complaints for this business and businesses of other names located at this address, Suite 500.
BBB has received a pattern of complaints concerning non delivery of products. Consumers report that they are not receiving items they have purchased online from this company.
The business lists an address of 601 N Ashley Dr, Tampa FL 33602, which BBB has found to be a virtual office and not a physical location. BBB is not able to determine where the physical location of this business is.
The business has 2 working websites.
https://www.coconutmilktea.com was created 3/20/19 and no ownership has been found
https://coconutmilkcream.com was created 5/13/19 and no ownership has been found
In January 2020, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.
As of today's date BBB has not received a response from the business.
As of 5/7/20 Business website https://www.coconutmilktea.com/ leads to a company called AZ Outfit.
This business is also working under the name AZ Outfit. Their website, www.azoutfit.com, was created 3/3/2020 and has anonymous ownership. Their website states their factories and suppliers are in Asia.
"There may be unexpected delays due to the corona virus pandemic, we hope you understand that we can not promise any delivery times right now, please treat it like a preorder."
This business is also working under the name Gik Sport. Their website, www.giksport.com, was created 2/21/2020 and has anonymous ownership.
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