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Business Profile

Online Retailer

Leafy Clover

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

About

This business has 2 alerts

Important information

  • Additional Info:
    As of 5/1/2020 the business website, leafyclover.com, is back up and selling masks again.

    BBB has received a pattern of complaints concerning non delivery of products. Consumers report that they are not receiving items they have purchased online from this company.

    As of today, Leafy Clover has 28 complaints filed with BBB:

    3/10/20: "I purchased masks on 02/28/2020 for 61.87 and I am now getting emails they are behind and don't know when they will be sent. I would like my money back." The complaint is pending and awaiting the business' response.

    3/14/20: "I purchased an order with Leafy clover online store in February 27 , 2020 and haven't received it. I'm suspecting this could be a scam website. My confirmation order num is LC 12463 for a total of $89.77. It was coronavirus protection masks - 6 pieces."

    LeafyClover.com was registered as a website on January 10, 2020.

    The business is also doing business through Facebook advertising.

    The address the business is claiming is an Amazon Distribution Center. BBB has been unable to locate the physical address of this business.

    Effective 1/25/2021, the business website is inactive and emails are being returned undeliverable. Leafy Clover has received a pattern of complaints concerning non-delivery of face masks to protect against COVID-19. Consumer are not receiving products they order from this business website.

    In March 2020, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.

    As of today's date BBB has not received a response from the business.
  • Additional Info:
    As of 5/1/2020 the business website, leafyclover.com, is back up and selling masks again.

    BBB has received a pattern of complaints concerning non delivery of products. Consumers report that they are not receiving items they have purchased online from this company.

    As of today, Leafy Clover has 28 complaints filed with BBB:

    3/10/20: "I purchased masks on 02/28/2020 for 61.87 and I am now getting emails they are behind and don't know when they will be sent. I would like my money back." The complaint is pending and awaiting the business' response.

    3/14/20: "I purchased an order with Leafy clover online store in February 27 , 2020 and haven't received it. I'm suspecting this could be a scam website. My confirmation order num is LC 12463 for a total of $89.77. It was coronavirus protection masks - 6 pieces."

    LeafyClover.com was registered as a website on January 10, 2020.

    The business is also doing business through Facebook advertising.

    The address the business is claiming is an Amazon Distribution Center. BBB has been unable to locate the physical address of this business.

    Effective 1/25/2021, the business website is inactive and emails are being returned undeliverable. Leafy Clover has received a pattern of complaints concerning non-delivery of face masks to protect against COVID-19. Consumer are not receiving products they order from this business website.

    In March 2020, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.

    As of today's date BBB has not received a response from the business.

Business Details

BBB File Opened:
3/10/2020
Alternate Names:
Northwestern Brands - Canada

Additional Contact Information

Customer Contacts
Ms. BRI, Customer Service Representative
Ms. Cynthia P., Customer Service Representative
Mr. David, Customer Service Representative

Industry Tip

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