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Find a Location

Newsom Eye & Laser Center, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNewsom Eye & Laser Center, Inc.

    Ophthalmology
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A state-of-the-art ophthalmology practice. Our mission is to deliver top quality surgeons and physicians, supported by the most advanced research facilities and technology, while emphasizing customer care.

    Products & Services

    Newsom Eye specializes in LASIK with Contoura™, cataract surgery, glaucoma, retina, cornea, as well as eyelid lifts and audiology services

    Business Details

    This is a multi-location business.

    Find a Location

    Newsom Eye & Laser Center, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      13904 N Dale Mabry Hwy STE 200, Tampa, FL 33618-2446
      BBB File Opened:
      10/25/2010
      Years in Business:
      23
      Business Started:
      3/16/2001
      Business Incorporated:
      3/16/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of ME79937 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of ME91515 for this business, issued by Board of Optometry

      These agencies may include:

      Board of Optometry

      4052 Bald Cypress Way Bin C-07

      Tallahassee FL 32399

      (850) 488-0595

      http://floridasoptometry.gov/

      BBB records show a license number of OPC3003 for this business, issued by Board of Optometry

      These agencies may include:

      Board of Optometry

      4052 Bald Cypress Way Bin C-07

      Tallahassee FL 32399

      (850) 488-0595

      http://floridasoptometry.gov/

      BBB records show a license number of OPC3419 for this business, issued by Board of Optometry

      These agencies may include:

      Board of Optometry

      4052 Bald Cypress Way Bin C-07

      Tallahassee FL 32399

      (850) 488-0595

      http://floridasoptometry.gov/

      BBB records show a license number of DO3664 for this business, issued by Board of Optometry

      These agencies may include:

      Board of Optometry

      4052 Bald Cypress Way Bin C-07

      Tallahassee FL 32399

      (850) 488-0595

      http://floridasoptometry.gov/

      BBB records show a license number of AY1892 for this business, issued by Board of Speech-Language Pathology & Audiology

      These agencies may include:

      Board of Speech-Language Pathology & Audiology

      4052 Bald Cypress Way Bin C-06

      Tallahassee FL 32399

      (850) 488-0595

      http://floridasspeechaudiology.gov/contact/

      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Contact Information

      Principal

      • Dr. Thomas Hunter Newsom, Medical Director/Manager

      Customer Contact

      • Dr. Thomas Hunter Newsom, Medical Director/Manager
      • Mrs. Stacy Newsom, CFO
      • Ms. Ali Knobel, Director of Marketing

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/19/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      We paid $19,595.11 by check to Newsom Eye on 2/13/23 for cataract and glaucoma surgery for ***************************** (husband). This was the expected out of pocket amount for the surgery. On May 2nd, ******* decided to hold off on glaucoma surgery and asked ***************************** at the office to verify the amount to be refunded. ******* emailed the refund would be $6,201.77 (which looks correct to us) and that she would start the refund process.We called several times for a status with no luck. One time they even had the audacity to say the only person who could sign checks was out of the office for two weeks. It is now July 18, 3.5 months after requesting the refund and we still do not have the money. They have had the money since 2/13/23.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Keenan G

      3 stars

      03/18/2024

      I had an appointment today for reading glasses. I paid my co-payment $40 and was then given a refraction test, then the doctor gave me an eye exam. I received the prescription for glasses and before leaving I was asked to pay $60 for the refraction. None of the staff told me that there will be an additional charge of $60 for the refraction and/or gave me an option as to whether I wanted one. If one was needed for the reading glasses they should state to there patients all out-of-pocket costs for tests.

      Local BBB

      BBB of West Florida

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