Reviews

This profile includes reviews for BluePearl Specialty + Emergency Pet Hospital's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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BluePearl Specialty + Emergency Pet Hospital has 31 locations, listed below.

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  BluePearl Specialty + Emergency Pet Hospital

  2950 Busch Lake Blvd Tampa, FL 33614-1859

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  BluePearl Massachusetts, LLC

  180 Bear Hill Rd Waltham, MA 02451-1021

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  PVSEC

  807 Camp Horne Road Pittsburgh, PA 15237

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  Bluepearl Specialty, Emergency Pet Hospital

  308 W 7200 S Midvale, UT 84047-1041

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  BluePearl Pet Hospital

  301 Veterans Hwy Levittown, PA 19056-1029

Review Details

• Review fromKellie G

  Date: 04/30/2025

  1 star
  I am writing to formally express my deep concern and disappointment with the level of care my dog, a black lab mix, received during a recent emergency visit to your facility.Upon arrival, my dog was suffering from a burst tumor and a high fever. The initial assessment from your veterinarian was an immediate and alarming declaration of cancerdelivered without any diagnostic imaging or supporting tests at that point. This premature and distressing conclusion proved to be inaccurate, as subsequent x-rays and scans revealed no evidence of cancer.Furthermore, my dog was administered a significant amount of medication, some of which were later identified as needed to be changed. I was contacted several days after administration to inform me of the medication error. This lapse in accurate and timely care is unacceptable and raises serious concerns about oversight and communication within your team.The billing process was also problematic. I was provided with an *** quote, only to be charged thousands of dollars more than initially discussed. It was only after the payment was processed that I was informed about the option of a 12-month financing plan with 0% interestinformation that would have been helpful prior to payment.Additionally, the discharge paperwork I received stated that my dog was alert, eating, and walking. In reality, she was brought out to me on a stretcher in an unresponsive, near-comatose state. She refused food and was unable to walk. We had to seek further emergency care at another hospital and are now working with a mobile vet tech to help her regain mobility. It is clear to me that had we not sought additional treatment; my dog might not have survived.I feel strongly that the treatment she received at your facility was not in her best interest. From premature diagnoses to medication errors and questionable billing practices, situation. Based on my experience, I would not recommend your hospital. Run !

• Review fromBobbi & Ed R

  Date: 03/01/2025

  1 star
  I will be contacting my **** for the ************** -*********** location!! Disgusting money grabbing scammers - This place should be shut down!!! All locations are the same -My poor 2yr old pup suffered until my credit card *** went higher with their charges, also had to be paid before they would even help the dog she was in distress. They prey on emotions, with grim diagnosis but if you pay 1st ??!!! Something is seriously wrong with these people and something needs to be done ! An immediate investigation is needed*** if I couldve selected, no stars, I would

• Review fromKevin G

  Date: 02/12/2025

  1 star
  DON'T WALK BUT RUN FROM THESE PEOPLE!!!!!!!! They Don't care about your pets. I brought my dog there and after paying over $6K and getting no answers I had to leave and find another Animal ER who Helped. BluePearl would give me advise on my dog then when a new shift would come in a new Doctor would give me a complete different diagnosis. Once the orthopedic determined they couldnt operate they discharged my dog. He didnt Pee or Eat on his own BUT they ************ These people are a disgrace!!! If I could have given them ZERO STARS I would have! DO YOURSELF A FAVOR AND DON'T BRING YOUR ANIMAL HERE!!!!!

• Review fromAnna D

  Date: 01/28/2025

  1 star
  Scam. ******. Made my cat suffer for three hours and I had to pay them $1400. I had to take to another vet to get a correct diagnosis for my emergency! They need to be shut down and prosecuted. They are the most evil company Ive interacted with. They care nothing about animals. Only money.

• Review fromCinful H

  Date: 12/04/2024

  1 star
  IF YOU LOVE YOUR PETS...STAY AWAY FROM THIS SCAM FEST! If I could rate this hole a ZERO I would have. This place should be shut down, sued and banned from the US. They care nothing about your pet, and more of how much money is in your wallet. To hell with them, they thought I was going to pay them $300-$800 for my dogs eye exam...I replied are you crazy? I don't even spend that much on my own eye exams and with glasses to boot. I told them to shove my appointment between their two back pockets. I found a much better vet in Elkton that's been around for 35 years, not a bunch of quacks. I wouldn't take road kill to Blue Pearl.

• Review fromAydin A

  Date: 12/03/2024

  1 star
  At Rockville BluePearl Dr. R*******’s actions have shown a blatant disregard for ethical standards and animal welfare. His pressure to push unnecessary surgeries for financial gain, particularly his recommendation to amputate my dog’s leg when it was not needed, is absolutely inexcusable. My dog underwent surgery on September 13th at BluePearl in Augusta, GA, for soft tissue sarcoma. After relocating, the Augusta surgeon referred me to Rockville BluePearl solely for a bandage change. At Rockville BluePearl, Raphael R******* attempted to convince me that my dog’s leg needed to be amputated. This was less than two weeks post-surgery after we were explicitly told by the original surgeon that the procedure was successful and no further action was required except for bandage changes. Raphael R******* pushed hard during our session, creating a sense of urgency and claiming amputation was “more convenient.” The session was relentless pushing, guilt-tripping, and attempting to make me feel bad for not immediately agreeing. I sought opinions from three more doctors, including the Hope Veterinary in Vienna, VA, and two Banfield veterinarians. Every single one of them confirmed that the amputation advice was complete nonsense. My dog simply needed her bandages changed every week. While most veterinarians and staff are ethical and compassionate, there are bad actors—and at Rockville BluePearl, Butcher R******* is one of them. It breaks my heart to think that someone who swore an oath to protect animal health and welfare would stoop so low as to harm an innocent dog for profit. Today, my dog is walking, running, and enjoying life with all four legs, just as her original surgeon assured me she would. If I had trusted Raphael R*******'s shameless sales pitch and pressure to amputate, she would now be unnecessarily living with only three legs. I will never forgive this blatant disregard for ethics and compassion.
  
  
  

• Review fromKeegan W

  Date: 11/28/2024

  1 star
  Murdered our puppy dues do negligence and misdiagnosis, charged enough to put in debt for years!

• Review fromRich P

  Date: 11/13/2024

  1 star
  This business in Florida peer pressured me to euthanize my young pet because they were about to close for the day and a decision had to be made. The brought in techs vets managers etc every 5 minutes instead of giving me privacy to make a decision. The condition my pet had was reversible/preventable and I suffer from PTSD from what this business did. If I would have brought my pet for a second opinion elsewhere for severe constipation then my pet would have been alive today. They refused to run any diagnostics, treatments, fluids, etc and instead they claimed they did a physical assessment in the back of the facility. They forced me to put my pet down due to severe constipation or pay $4k to remove the poop stuck inside of him. I wish I would have advocated better, they didn’t even offer to give the pet something for his blood sugar or any soap suds enema to help deobstipate him. I wish I would have sued them that year. He just needed his bowels cleared and to be put on a constipation protocol, and I failed my pet. This placed should be shutdown due to gross medical negligence.
  
  
  

• Review fromJames H

  Date: 10/01/2024

  1 star
  This place is a scam. Total ripoff. They give you a estimate within ranges of what the bill will be,and their deposit is the lower part of the estimate. Stiches for my dog. $1760 to 2050. Yor deposit is 1760...wtf. do not go to this Organization
  
  
  

• Review fromDavid W

  Date: 09/05/2024

  1 star
  ********** seems to operate on a very shady business practice way and should definitely be investigated by the Attorney General in each and every state that they have a facility. There are too many complaints of a similar circumstance that warrants looking into by State and Federal authorities. My personal experience is the loss of my 14 yr old dog who was previous diagnosed with Pneumonia and was told the first day that she would be taken care, that same afternoon I was phones that she was breathing on her own and things looked good the following evening at 4AM she was pronounced dead and my bill was 10k. for less than 2 days care. My estimation given the circumstance the Vet knew or should have known that the poor dog was in it`s last hour and I should have been told as such, but Blue Pearl is nothing more than Money Mill for grieving Pet Parents; needless to say all family members were crushed.If you should have the misfortune of choosing Blue Pearl, think twice, lies ,poor treatment and super expensive; a double whammy !