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Business Profile

Auto Repairs

Pit Stop Auto Repair Shops, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

This profile includes complaints for Pit Stop Auto Repair Shops, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pit Stop Auto Repair Shops, Inc. has 3 locations, listed below.

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    • Pit Stop Auto Repair Shops, Inc.

      1843 Tamiami Trl S Venice, FL 34293-3128

    • Pit Stop Auto Repair Shops, Inc.

      1601 S McCall Rd Englewood, FL 34223-4847

    • Pit Stop Auto Repair Shops, Inc.

      913 Tamiami Trail Osprey, FL 34229

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/01/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Nov. 16th ordered tires online from ******** to be put on at pit stop auto center and was told the tires weren't there but in fact they had been delivered no one ever called me about anything. ******* signed for the tires. I believe he is stealing out of this place and has been doing it for a while. A whole set of tires doesn't just disappear.

      Business Response

      Date: 12/16/2022

      I'm sorry, but there must be some kind of confusion. We have no employee (nor have we ever had an employee) named *******, nor do we deal with ******** tires. Perhaps this complaint is meant for a different company?

    • Initial Complaint

      Date:10/17/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On October 10, 2022 they fixed my truck for a stabilizer issues. They called me the next day to repair the issue and come by the afternoon after it was done. I was paying for the service with a debit card on Oct 11, 2022 for $384.34. Transaction was delayed or cancel according to the employee. I re-insert my debit card again and it went through the transaction. When I check my account online after 10 minutes I was charged twice. I contact them immediately about the situation. They assured me they are going to take care of it. I when back the next day and told them my issue and they said they will take care of it. After 5 days they still haven't take care of it or even call me about it.

    Pit Stop Auto Repair Shops, Inc. is NOT a BBB Accredited Business.

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