ComplaintsforPit Stop Auto Repair Shops, Inc.
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Complaint Details
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Initial Complaint
12/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Nov. 16th ordered tires online from ******** to be put on at pit stop auto center and was told the tires weren't there but in fact they had been delivered no one ever called me about anything. ******* signed for the tires. I believe he is stealing out of this place and has been doing it for a while. A whole set of tires doesn't just disappear.Business response
12/16/2022
I'm sorry, but there must be some kind of confusion. We have no employee (nor have we ever had an employee) named *******, nor do we deal with ******** tires. Perhaps this complaint is meant for a different company?Initial Complaint
10/17/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On October 10, 2022 they fixed my truck for a stabilizer issues. They called me the next day to repair the issue and come by the afternoon after it was done. I was paying for the service with a debit card on Oct 11, 2022 for $384.34. Transaction was delayed or cancel according to the employee. I re-insert my debit card again and it went through the transaction. When I check my account online after 10 minutes I was charged twice. I contact them immediately about the situation. They assured me they are going to take care of it. I when back the next day and told them my issue and they said they will take care of it. After 5 days they still haven't take care of it or even call me about it.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.