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Find a Location

Master Movers LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMaster Movers LLC

    Movers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/3/2022

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Master Movers LLC offers local and long distance moves providing full service and partial moves for loading and unloading of trucks or moving contatiners, packing and crating, hot tub, piano, and safe moving, and junk removal services.

    Products & Services

    Moving Company, Storage Company, Local Moves, Long Distance/Cross Country Moves, Office Moving, Commercial Moving, Moving Labor Services, Packing and Crating Services, Hot Tub Moving, Piano Moving, Safe Moving

    Business Details

    Location of This Business
    250 Center Ct Unit E, Venice, FL 34285-5548
    BBB File Opened:
    8/5/2015
    Years in Business:
    10
    Business Started:
    5/12/2014
    Business Incorporated:
    5/12/2014
    Accredited Since:
    2/3/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MC00044637 for this business, issued by US Department of Transportation

    These agencies may include:

    US Department of Transportation

    400 7th St SW

    Washington DC 20590

    (202) 366-4000

    BBB records show a license number of IM2323 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 6/18/2026.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of USDOT2575141 for this business, issued by US Department of Transportation

    These agencies may include:

    US Department of Transportation

    400 7th St SW

    Washington DC 20590

    (202) 366-4000

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Chad Coatney, Managing Member
    Contact Information

    Principal

    • Mr. Chad Coatney, Managing Member

    Customer Contact

    • Ms. Kerstyn Hernandez, General Manager
    • Mr. Chad Coatney, Managing Member

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    On April 19, 2024 Master Movers packed items we were going to ship from ******, ******* to *******, ********. We were assured that all items, including glassware, artwork, and sculptures would be packed so well that they would arrive in ******** undamaged. We were told that it would be perfectly fine to ship the boxes ourselves via **** We paid $621.25 for 6 boxes of different sizes with various items in each. Two sculptures arrived broken and glass on a painting was shattered. We were guaranteed by Master Movers that fine art and sculptures would be packed impeccably and would be able to be shipped without damage, as they are experienced in doing so. We had total trust in the company, particularly because they have received excellent customer reviews,
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris D

    5 stars

    11/21/2022

    My wife and I have moved cross country and across town multiple times, so dealing with moving companies of all sizes (large brand names included) is familiar to us. In 2021 we moved across town with the help of Master Movers LLC (******, **). Starting with the sales visit with impressive quoting technology, to the move captain and team... the process was efficient and thoughtful. Early 2022, I recommended Master Movers to a tennis ***** who was planning his cross-town move. His feedback to me was gratitude for my recommendation. I was relieved to hear this report because he and his wife are attentive and meticulous individuals. Sept 2022, my wife and I moved again, to be within walking distance of parents, to make visits and caregiving easier. We once again contracted with Master Movers. Both experiences thus far have fulfilled and exceeded our expectations! In fact, as happens sometimes, there was a questionable situation which arose. The operations officers handled it promptly, courteously, and responsibly. It was again proof of how the brand culture is being crafted throughout the entire company and staff. This is rare in the moving industry... Master Movers trains well and retains good people on the front lines (the movers themselves). Two of the team from our 1st move were present for our 2nd move, which made it all the more enjoyable for all having some personal and work ethic familiarity. Master Movers offered us both hourly and project based quotes, and we've used both models. Do yourself a favor and give them a shot to earn your trust and business. I suspect they may help make the pressures of your move a bit easier to manage.

    Master Movers LLC Response

    12/05/2022

    Wow!! ***** - this is HUGE! We love hearing these sort of success stories and we're more than grateful that you not only trusted us with two of your own personal moves, but also referred us to a friend that had a great experience as well! :-) For us, that is the best compliment we can ever receive. We truly hope that if you should need us again (or someone else you know *** need movers), that you'll keep Master Movers in mind! You've been an absolute pleasure to work with and on behalf of the entire Master Movers team -- THANK YOU!!! 

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

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