Customer ReviewsforOmni Tax Help
15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from E J Scott S
1 star03/30/2024
I called them for tax help and all they did was set me on a payment plan. I paid $1300 for a payment plan that I could have set up myself! So let me start from the beginning. I started with the company because my friend worked there. My friend got fired because she was not getting enough people to sign up with ****. But I digress. ********** said that I could skip the $300 and only pay $1000. I agreed. Got to the end of the process and ******** made me pay the whole amount. I asked if they were going to help reduce the amount owed through out the whole process and they kept saying they were going to work on it in the end. The whole process is complete and I have made my first payment yet to hear from them about getting a reductions on the amount owed. They are scammers do not allow them to take your $1300 like they took mine. I should have called the *** myself and set up the payment plan like I had done before. For me they were nice but I now consider them a wast of time and money. I suggest that you do not trust them and to call the *** for yourself. At least that is free. I can't help the ones that owe ****** or more and you have not paid but the *** does not take you money without any warning.Review from Julie C
5 stars03/30/2024
The people at Omni worked diligently on my NYS and IRS tax problems and communicated with me often. They helped reduce both taxes and are now monitoring everything for me. I would highly recommend using them for all your tax needs.Omni Tax Help Response
04/01/2024
Thank you for your stellar 5-star review! We're thrilled to hear about your positive experience with our tax resolution firm. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. If you need further assistance in the future, don't hesitate to reach out. We appreciate your trust and look forward to continuing to serve you with excellence.Review from Arthur K
5 stars03/27/2024
I brought a very complex tax problem to ****, then I did not adhere to my payment installment agreement, yet they jumped in, ad over the past 4 months, they have worked a miracle. I was at the point of the *** developing a payment plan of $3200/month. Through much work, and herculean efforts, **** got the total liability reduced,and the monthly payment is now $1,068/month, which is a 300% reduction. I am very thankful for ****'s efforts, and more importantly their patience with me.Review from James C
5 stars03/18/2024
Working with Omni Tax Help in such a time as dealing with a huge federal and state tax helped take a load off my back. As they were very thorough and communicated with me often and explained what they were doing on my behalf. I would highly recommend Mary Hannah and her team and promise you that they will fight for you.Review from Dejon R
5 stars02/16/2024
I can only give my most humble gratitude to Omni Tax Help. When I received a call from ******* about how Omni Tax Help could support me with my business in getting back into compliance and paying off the debt my business owed they were very understanding of my situation. I had received calls from other firms but Omni was different. They showed me that there was a way out that made sense and did not make me feel bad about my business situation. My business debt is now paid off in FULL and I owe that to Omni Tax Help. Thank you *******, ******, ******* and the Omni Tax Help Team! You guys are the best!Omni Tax Help Response
02/20/2024
Dear ************, Thank you for recognizing the work that Omni Tax Help did for you. We really appreciate it. It was our pleasure doing business with you. Please let us know if there is anything we can assist you with in the future! -Omni Tax Help TeamReview from Taryn S
1 star11/06/2023
Very dishonest company. They did nothing they said they would, and were very rude and condescending when confronted about it. Steer clear at all costs!!Review from Nathaniel Z
1 star08/28/2023
I got in touch with **** regarding a rather obnoxious tax situation in which the *** claimed that I owed more than I think I owed. I didn't dispute THAT I had a balance, I just disputed what that balance was. Their high-pressure sales person told me that it was almost certain that I'd be able to get the balance owed cut in half, and only after I had paid them hundreds of dollars to open a file did I find out that this was, in fact, impossible. They also want me to pay extra money to file amendments to my returns (this was not previously stated), and they wanted me to send them *literally hundreds of pages* of documentation including utility bills and bank account statements over e-mail (not secure). There were dozens of people who had to review my file and I could never keep straight what was up. When I sent them documents, they later claimed that they didn't have them.Review from
1 star02/16/2023
This company called one of our employees on their cell phone regarding a nonexistent tax debt. I called back and asked ******** why she would contact an employee regarding a potential tax debt, and she was very condescending, stating she didn't tell her it was a tax debt. Once I let her know that the employee googled the number she called from and saw what their business does, her response was, "It isn't my fault that your employee would think you need tax debt help." Additionally, she kept cutting me off and barked "Well, whatever because I am not the one that will have my assets levied in 30 days!" WHAT?? There is no tax amount owed, and I am blown away that a company would think that those tactics would make us ever want to do business with them if we needed it. If we were in a position to need help, we would NEVER use this company due to its unprofessional behavior and tactics.Omni Tax Help Response
02/24/2023
We appreciate your honest feedback and we take it very seriously. Omni Tax Help strives to provide valuable tax resolution services to consumers and business that have accrued a tax liability, and the way our business is conducted is by reaching people over the phone. We apologize for connecting with your employee instead of you, the General Manager. The tax lien record is public information, and the phone contact(s) we receive are researched both externally and internally. We listened to all communications between your company (including you) and the Omni staff for quality assurance. There was no condescending or disrespectful tone from our salesperson. We made several attempts to reach you personally to discuss this matter further and would like to connect so we can rectify the situation. We have added your phone number(s) to our internal do not call list. We understand that you may be involved in a similar phone sales type of business, we appreciate your feedback for better call quality. If you have any further suggestions for our customer service, please let us know by calling Omnis Sales Manager directly at *************.Review from Mia G
1 star01/10/2023
This company is very dishonest. They call you like crazy to get your money then go silent. I was called by *************************** continuously to allow them to help me with my tax issue. He said to me that if I paid $2500.00 and they could not considerably reduce my interest; I would be refunded. I was told they could only help me to eliminate a few hundred dollars at most. As a result, I told them that I would pay my taxes and handle the issue myself. I asked for a refund only to get a laundry list of charges that did not benefit me at all. My refunded amount is going to be $856.31 for doing nothing. I plan to post about this company everywhere I can. If they call you, run, hang up and block them. Nothing they say is true! I don't believe any of these positive reviews came from real people. They had to be employees.Review from Rob G
1 star11/17/2022
This company calls me telling me I have a tax lien, then and EDD lien and then a personal tax lien, ALL OF WHICH WAS ********. They had the name of my old company wrong and had this mixed up with someone else the sale guy **** was stumbling all over him self and kept changing his story from business to personal. Best part is they illegally tele marketed my number which is a personal line not a business and I never requested contact from Omni Tax. I now have a case for Illegal telemarketing which violates DNC and TCPA and some state laws in CA which I will be exploring and filing with the FTC later today.
Customer Review Rating
Average of 15 Customer Reviews
Contact Information
2300 5th Ave
Vero Beach, FL 32960-5123
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