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Business Profile

Property Management

Ivy Realty and Management Company, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Ivy Realty and Management Company, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ivy Realty and Management Company, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/25/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have told my landlord regarding mold in my apartment since February 2024. He keeps telling me that there is no mold it is in the ** and coming out of the vents. Also is in the bathroom behind the tiles. They had caulked over the mold and now the mold is coming through. There has yet to be a fix to this issue. I will submit photos of mold in areas.

      Customer Answer

      Date: 06/25/2024

      ***********************************

      ************

      Email and phone number provided for Ivy Realty Company. 
      They are currently doing the repairs they are just changing the vents and spraying bleach in the ***** I would like for the to be resolved in a way that makes sense. They are not fixing the issue just covering it up.
      My landlord which I have contact with is *********  ************. 


      Customer Answer

      Date: 07/03/2024

      We have discussed a solution that works for both of us. My issue has been resolved. Thank you.

    Ivy Realty and Management Company, LLC is NOT a BBB Accredited Business.

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