We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Real Estate Rentals

Rahima Akter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Rentals.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/26/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Attached below are a couple of picture of the rat infestations , I have told the landlord serval times and he has told me that he will not fix it and I would have to fix it my self or move out. I plan on moving out immediately but it is hard to find a place to stay with this market so it's taking me some time . I've spoken to pest control people and they've come out and told the landlord these are hazardous living conditions and the landlord shouldn't have allowed me to stay in the home until this issue was taken care of , he also said it need to be fixed immediately because the rat feces is detrimental to my health and can cause the following diseases Hantavirus , Lassa Fever , Rat-bite Fever, Salmonellosis and Bubonic Plague. Please look out for another email it will have receipts of messages between me and the landlord . _Please let me know if there is anything else needed. Thank You

    Business Response

    Date: 06/22/2022

    Business Response /* (1000, 5, 2022/06/06) */ 06/06/2022 Dear Ms. Yovanovich This is the response to case #XXXXXXXX which is a complaint from our tenant, ***** ******. First of all, we have to tell you about us, we are very responsible and honest landlords who take serious care of our rental properties. Our tenant is our bread and butter so we work hard to keep our tenant happy. Now about Mr. ******'s complaint, most of it is not true. Mr. ****** has been a tenant for the last few months. Before Mr. ****** moved into our party address 9607 N. 12th St., Tampa, FL, 33612 we did total maintenance of this property which includes detailed cleaning, new paint, Inspection of electricity and plumbing and fixes if it was necessary. Also, pest control and termite inspection were done. In fact, this house has no termite and pest control issues because this house had tent fumigation just a year ago. Which gave us a lifetime warranty for termites. During the pre-rental maintenance, we do not see any rodent problems on this property. After Mr. ****** moved into our property a month later he complain about rats. After receiving his complaint about rats we send out our maintenance man right away to see the situation and he found that inside Mr. ******'s house there are moving boxes all over his house which is full of goods also found open food and food containers scattered over and this environment will invite rats into your house. Perhaps we consider, that Mr. ****** brought the rats with him. Long story short we send out a professional rodents control company for the inspection. The inspection report suggests that there is a hole and which a rat acceded and made it into the house. To seal all of the access and control the rodents we have to vacant the house immediately. We ask Mr. ****** to have him relocated to one of our properties nearby so we can take care of this problem on this house. But Mr. ****** rejected that property and said that he will find another property. He want the security deposit back to him, so we promised that we will give him the Securtity deposit back to him as soon as he moves. Now he goes to complain to BBB that we make him stay on this property. In honesty, we want to help move him out of this property immediately so we can solve the problem. We are humbly asking your help to advise Mr. ****** to vacant our property immediately and give him his security deposit. We dearly appreciate the help of the BBB to resolve this situation. Sincerely Rahima *****

Rahima Akter is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.