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Find a Location

Topline Appliance & Mattress has 1 locations, listed below.

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    Business ProfileforTopline Appliance & Mattress

    Major Appliance Dealers

    Additional business information

    Additional Info:
    This company is under new ownership. For a BBB Business Review on the new ownership, please click here.
    See all additional business information

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company is a major appliance dealer, providing the sale, installation, service and repair of appliances.

    Business Details

    Location of This Business
    2965 W New Haven Ave, West Melbourne, FL 32904-3657
    BBB File Opened:
    6/15/2009
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Incorporated:
    12/12/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • B & B of Brevard, LLC.
    Business Management
    • Chris Barnas, President
    Contact Information

    Principal

    • Chris Barnas, President

    Customer Contact

    • Chris Barnas, President
    Additional Contact Information

    Fax Numbers

    • (321) 768-2020
      Primary Fax
    • (321) 768-2909
      Other Fax

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a new ****************** and dryer from Topline Appliances for $2639.97 on Nov 22, 2024. Over the last 3 months, several towels have come out of the laundry shredded, I took the shredded laundry to Topline and spoke w a sales associate named ******, He was shocked at the damage and went to the back to speak to the owner, who told him I have to go through Speed Queen because its under warranty. I asked ****** to talk to him again because their website says "they promise to be there for the life of the appliance, and offers service of all their merchandise," The owner said no and did not come out to speak to me. After a week , ***** Queen sent a repair tech , who believes the damage is coming from the dryer. however, he could not identify the cause, Speed Queen has not contacted me, but told the tech , they will do nothing because he cannot identify the problem. I called Topline twice to speak to the owner, I was instructed to send pictures and he would call me. He has not called. I cannot do any laundry because this is an intermittent problem and i don't want to shred any more laundry. I would like a refund for the purchase.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JONI F

    5 stars

    10/05/2023

    3 different purchases over 7 years. ALWAYS treated very well by everyone. No pressure to spend more, very friendly staff. Harold, the salesman was very helpful and allowed me to browse freely for as long as I needed. I was able to get delivery the VERY NEXT DAY!!! The delivery team, Doug and Mike were great! Very careful, helpful, knowledgeable. They even explained the features of my refrigerator. I definitely recommend doing business with Topline!! Joni **** Palm Bay, FL

    Topline Appliance & Mattress Response

    10/12/2023

    Thank you so much for the wonderful review of Topline, Harold, Doug & Mike. We appreciate your continued business with us!

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