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Business Profile

Parking Enforcement

Priority 1 Booting LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/11/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Subject: Urgent: Refund Not Received for Booting Service I am filing a complaint against Priority One Booting for failing to refund my $300 deposit from their booting service. On January 9, 2025, my vehicle was booted, and on January 10, 2025, I paid $393.60 for the servicewhich included a $300 refundable deposit. I followed their instructions by returning the barnacle within two hours (I even recorded the drop-off).Since then, I have made multiple attempts to resolve this issue. Every time I called, I was repeatedly asked if I returned the barnacle within two hours (which I did) and was promised a callback that never came. On January 28, 2025, I emailed the address provided on their website **************************** but my email was bounced back as undeliverable.Additionally, I visited their listed address at **********************************************. The building, however, showed no clear signage for Priority One Booting. I asked several businesses in the complex, but none confirmed the presence of the companyraising concerns about the accuracy of their contact information.Most recently, on February 11, 2025, I called again. Although the call was initially answered, the representative repeated Priority One Booting without addressing my concerns, then abruptly hung up; subsequent calls went straight to voicemail even though the office appeared ******* has now been over a month with no refund or adequate communication. I am extremely frustrated by their unresponsiveness and deceptive business practices. I request BBBs assistance in mediating this matter and securing my refund.Thank you,******** ******* ************** ************************* **************************************************

Priority 1 Booting LLC is NOT a BBB Accredited Business.

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