Business Profileforthetriadaer

Placed an order on 4/22/2023 for the Triad Aer purification system which came with 3 free gifts GO, ************ Everything arrived on 4/29/2023 and while waiting for my husband to come home to help with the purification system, I opened the Go and began charging and noticed a horrible smell while charging. I then opened the ** and plugged it into the wall in my sons bedroom and also noticed the same horrible smell. I turned it down to the least amount you could and shut the door hoping it would get better. After returning to the room hours later you could literally smell the odor it was giving off in the hall leading up to the room even with the door shut. Upon entering the room I became nauseous and light headed. I unplugged the unit and boxed it up to return and did the same with the GO. I contacted the company, left a msg along with an email asking how to return the unit and free gifts for a full refund. I did not even try plugging in the bigger unit after the horrible experience I had just had. I received an email stating "all sales are final". Stated it is stipulated on the bottom of every page of the website and checkout page (didn't see anything) and still can't find it on their website and my receipt (wouldn't print). I was also asked "What is the issue with the machine" and stated "99% of the time it's a settings issue and we can walk through those". So they know they have a problem. Now I ask you if the smell of the smaller units were on the least amount for settings and I became sick from those why would I want to take a chance on the larger unit which is much more powerful? I knew these were not for me (cancer survivor) and had I known they would not refund I would have NEVER ordered them. I payed over $1,100 and am now out my money and stuck with units I will never use. If this is the policy then why is it not stated on the show it's being promoted on? This seems very deceptive and unprofessional. Will contact my credit card and get them involved too.