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Find a Location

Access Specialty Animal Hospitals - Palm Beach County has 1 locations, listed below.

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    Business ProfileforAccess Specialty Animal Hospitals - Palm Beach County

    Animal Hospitals

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10465 Southern Blvd, West Palm Beach, FL 33411-4340
    BBB File Opened:
    10/27/2022
    Years in Business:
    3
    Business Started:
    3/4/2021
    Business Incorporated:
    12/10/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Advanced Critical Care, Emergency and Specialty Services-Palm Beach County LLC
    • Access - Palm Beach County
    Business Management
    • Mr. Howard Liberson, Manager
    • Office Manager
    Contact Information

    Principal

    • Mr. Howard Liberson, Manager
    • Office Manager

    Customer Contact

    • Office Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Our dog **** swallowed the end of a small spatula. We took her to Access to get it taken out. She swallowed it Friday. We waited to see if it would pass Saturday, and Sunday since she was acting fine.(eating, no vomiting, no diarrhea). Took to regular vet on Monday and they said in stomach and we should take to Access to have Endoscopy to get it out. Took her there right from vet. Access gave us estimate, but did not explain that on Mondays they do not have the Dr. to do procedure and would need to call in Dr. and Assistant for an extra $900+. On estimate it did say something about after hours fee, but was not explained to my husband. He thought it was just because it was getting late in the day. We could have come back the next day to have procedure. Our dog was not in distress and it would have been around $900+ less, which we would have appreciated, since bill was around $3900. My dog has since been vomiting and diarrhea and we had to take her to another emergency vet because I do not trust Access to help. So far it has been an additional $300 at other vet.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    SHELLY P

    1 star

    02/19/2024

    WORST EMERGENCY VET EVER!!!! WHILE MY DOG WAS IN THEIR CARE, THEY BROKE MY DOG'S TAIL AT THE BASE OF HER SPINE AND DISCHARGED HER BACK TO ME WITHOUT TELLING ME. I GOT HER BACK AND SHE COULD NOT GO TO THE BATHROOM SO I RUSHED HER TO HER VET, WHICH CONFIRMED THE INJURY.I'VE TRIED REACHING OUT TO THE VET AND MANAGER, WITHOUT ANY CALL BACK OR RESPONSE DUE TO THIS INJURY! MY DOG HAS HAD TO HAVE SURGERY TO BE ABLE TO SURVIVE, DUE TO THEIR MALPRACTICE AND THE CARE THEY PROVIDED!!!ABSOLUTELY THE WORST EVER!! DO NOT TRUST THEM WITH YOUR PETS!!!! BEWARE!!!!!!!!

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