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Patriots Publishing

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Patriots Publishing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Patriots Publishing has 2 locations, listed below.

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    • Patriots Publishing

      3300 S Dixie Hwy Ste 1-400 West Palm Beach, FL 33405-1987

    • Patriots Publishing

      319 Clematis St Ste 800 West Palm Beach, FL 33401-4622

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:03/02/2023

      Type:Billing Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a discounted bottle of Ketology KETO Gummies as advertised in the Red Wire email that I received this morning at 9:02 AM Central Time. The ordering process involved me having to purchase 3 bottles but one was free for a total of $39.00 for all 3 bottles. I proceeded to the check out process and when I hit the confirm purchase button the total charged to my credit card was $199.00 for 5 bottles and $59.00 for a bottle of something else that dont even know what it is. I called the company back and told them to cancel the order because thats not what I signed up for. I told them that this was a classic bait and switch scam and I wasnt going to pay for something I had not ordered. They offered me a 20% discount, I said no. Then they offered me a 50% discount, I said no, again. I told them again to cancel the order because I wasnt going to pay for it. The telephone representatives name was *********, and he told me it was too late and I could not cancel the order. I then called my credit card company to dispute the charge and I called your office to file a complaint.

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