ComplaintsforFiorella Insurance Agency, Inc.
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Complaint Details
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Initial Complaint
02/06/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
Im receiving spam calls and text messages from company even after unsubscribing and never signed up with them in the first place. Ive went through this same process with this company a few years ago.Initial Complaint
02/01/2024
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
Have received multiple calls and texts from this business desperately trying to get me to buy insurance. I have responded stop to several texts and am still being harassed by multiple numbers from this companies agents. There is ************************,( on text) and ******* (on a phone message). This happened on 2/1/24.Initial Complaint
01/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have not signed up for text messages or calls from this insurance company yet they spam me every day for the past 3 days with calls and texts. I have previously filed a complaint against them and they somehow started calling and texting me again!!Initial Complaint
01/10/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
For the past few days, I've been receiving calls, texts, and emails all hours of the day. I've asked them several times to stop calling. I've opt-out of texts and unsubscribed to emails, but they still continue. I just want them to stop. They claim someone from my number reached out to them but I can assure you that is a lie.Initial Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company called several times even after being told to stop calling me, if it continues legal action will be the next course. Funny they are in ******* and I am Indiana and they call from my area code, they say I requested a quote which is a lie since I sell insurance for a living.Initial Complaint
01/03/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
This company has made daily unsolicited robocalls over the past month and leaves robo-voicemail. I attempted to block the number, but the organization still leaves messages. I would like them to cease and desist any and all contact with me.Initial Complaint
12/26/2023
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
This company has made daily unsolicited robocalls over the past month and leaves robo-voicemail. I attempted to block the number, but the organization still leaves messages. I would like them to cease and desist any and all contact with me.Initial Complaint
12/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I get daily/hourly robocalls from this agency. Even when told to stop, they won't. I get ***** calls a day.Initial Complaint
12/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Fiorella Insurance Agency, hire company in ************* to work from them, they don't do any king a contact or something, they suppose pay you for training 3 days only, then you have to make 57 calls per hours, I work 12 days at $ 5,50 per hours, that's now I can see complaints about so many calls, they hire third-party companies in ********** and ********, the third-party company is ******************* Mxico, in the trainings they tell ** to let the customer that we are calling from the main office in ***************, *******, fake office, so Fiorella knows how to operate this companies in **************, in the ** they have the right to file complaint very serious, that's why they look or hire companies in **************. As an American citizen I'll get back to the State and I'll file complaint about Fiorella Insurance Agency. All the ******** do not do any kind a business with Fiorella.Initial Complaint
12/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This business has called me over 30 times in one day. I answer and click one to not be contacted again. It then calls me again with a different phone number. It has texted me 10 times and I have retuned message with stop to unsubscribe. It continues to text me.
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Contact Information
5500 Village Blvd Ste 201
West Palm Beach, FL 33407-1961
Customer Complaints Summary
15 total complaints in the last 3 years.
15 complaints closed in the last 12 months.