Business ProfileforThe Transformation Factory, LLC
Current Alerts For This Business
BBB files contain a pattern of complaints from consumers which report issues with delivery. Specifically, consumers report orders not received.
On October 1, 2024, BBB sent correspondence to The Transformation Factory requesting their voluntary cooperation in providing steps it will implement to eliminate the pattern of customer complaints. We are awaiting their response.
BBB will continue to monitor and update the company's report as needed.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 5740 Columbia Cir, West Palm Beach, FL 33407-2217
- BBB File Opened:
- 9/22/2021
- Years in Business:
- 3
- Business Started:
- 5/5/2021
- Business Incorporated:
- 5/5/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Alexiou Anwar Gibson, CEO
- Contact Information
Principal
- Mr. Alexiou Anwar Gibson, CEO
Customer Contact
- Ms. Olivia Morris, Director of Human Resources
- Mrs. Monique Notice, Customer Service Manager
- Mr. Alexiou Anwar Gibson, CEO
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
154 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/04/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Customer Reviews
151 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Debbie P
09/26/2024
The Transformation Factory, LLC Response
09/27/2024
Hi Queen,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in addressing your order and the frustration this has caused. We understand how important this is, especially given your situation, and we deeply regret the inconvenience youve experienced.
Please be assured that your case is a priority, and someone from our team will be reaching out to you shortly to resolve this matter. We are committed to ensuring that this situation is handled with the care it deserves.
Thank you for your patience and understanding as we work to make things right.
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