Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Body Repair and Painting

Crunch Collision LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJamar W

    Date: 10/19/2022

    1 star
    BE AWARE!!!! The body shop's owner ripped my insurance off, charged insurance $8k for a bunch of stuff, and didn't fix it right. The bumper and quarter panel by his estimate have to be replaced, but when he got a check from Geico he just fixed everything with ***** and didn't replace it. I asked them to fix the paint and clear coat drips then he start yelling at me. Terrible service and quality of the repairs.
  • Review fromMike R

    Date: 09/08/2022

    1 star
    BE AWARE OF THIS BODY SHOP!!! I want to share the experience with Crunch Collision. 5 months ago I dropped my car to fix the front bumper, left fender and etc, it was not a lot of damage. They made a claim to the insurance company. 2 weeks later they got a check from insurance for $7,5k They sent the invoice to insurance saying they are going to replace the front bumper, fender, and other parts. When was time to pick up a car, what I noticed right the way is the bad paint job. Orange peel and pint leak were everywhere, they buffed the bumper and fender really bad! I showed it to the person who was releasing a car to me, he told me dont worry we gonna take care of it. I came two days later to pick up a car and I noticed they didnt do anything to fix it. I asked them if they going to fix it, owner of the shop, a guy on steroids, told me to get my car and leave, otherwise, Im gonna start charging you a storage fee. The next day I brought the car to fix orange peel to a different body shop, they told me Crunch Collision never changed bumper or fender, they just used Bondo and paint. 3 days ago I noticed cracks on my fender because they put a lot of Bondo and work was done really badly. Now I have to pay out of my pocket to fix the car the right way. DONT USE THEM AND DONT GO THERE, THEY ARE ONLY NICE WHEN YOU GET THERE WITH CAR. WHEN THEY GOT YOUR CAR THEN YOU ARE IN THE TRAP!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.