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Business Profile

Property Management

TRG Management Company

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Christian G

    Date: 09/19/2023

    Terrible experience when TRG took over managing our building. So many issues occurred and were never addressed properly leading to huge safety issues. Car break ins began months before an evening when 14 occurred. Nothing was done at the time of these initial break ins, residents were not warned, and still after temp security has been the only fix implemented. Elevators are always down for kk the at a time often leaving one only and that is dangerously overloaded and insane wait times. Our security fobs for floor specific entry were down for almost 5 months as well. Once again no word or actions from management. This lead to a lot of in authorized entrances and some attempted break ins. As with other reviews TRG did nothing to adjust rents for their numerous failures. They also would not let residents exit their leases who did not and do not feel safe. Reviews online just get a rubber stamp response from the company asking them to contact the building manager to discuss which we have all done to no result or caring.

  • Elisabeth B

    Date: 07/07/2023

    LITERALLY *****. I applied and was accepted to the ******************* but the management is a HOT mess. The amenities aren't open, the fire alarms are going off (as per the ****** reviews allege). There is no negotiating rent. The Icon advertises a doorman and such but there is no doorman or security. They also advertise a residents only beach and club lounge. HOWEVER, as per the management team due to zoning codes it is a violation and cannot be private. The management is rude AND because we were trying to close and sign the lease agreement in one day and had to keep calling because no one answered their emails, including the leasing manager, they now don't answer our calls. The leasing manager and our assigned "sales agent" doesn't answer our emails, they sent us the wrong contract about 4 times. They gave us an ultimatum to sign by end of day but they sent us the wrong contract and didn't send it until 5:30 P.M. End of day typically means 5P.M. The "sales agent" that gave us a tour showed us 2 units not the entire options. Basically, they opened a new building, are falsely advertising amenities and the management is terrible and RUDE customer service. Legit RUN if this is their managing company.

  • Jennifer K.

    Date: 11/14/2022

    TRG has left our building in Icon Midtown negligently without basic security measure. Our front door does not lock after hours & garage gates are broken. We had a huge 40+ car break in Friday night 11/11/22 due to the gates being wide open and security guards not attentive. This building is so far from a luxury experience and we pay luxury rent (that they are trying to increase at renewal). Have compiled a list of 25 security and basic issues for this building (including cockroaches; AC; uncleanliness; broken TVs & wifi; weed & garbage smells, and more). HUGE ****** and TRG is non-responsive to calls and e-mails to there website listed number and email.

TRG Management Company is NOT a BBB Accredited Business.

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