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Find a Location

RV Collision Of Florida has 1 locations, listed below.

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    Business ProfileforRV Collision Of Florida

    Recreational Vehicles

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7828 County Road 48, Yalaha, FL 34797-3000
    BBB File Opened:
    3/10/2021
    Years in Business:
    6
    Business Started:
    6/4/2018
    Type of Entity:
    Corporation
    Business Management
    • Richard B Salvador
    Contact Information

    Principal

    • Richard B Salvador

    Customer Contact

    • Richard B Salvador
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    After being displaced due to Hurricane **** I bought an ** in ******** and drove it back to Florida. On November 23, 2022, the ** broke down at Chrome 75 in ******** Florida. I called around for tow/repairs and was able to get it towed to RV Collision of Florida in Yahala Florida. I paid $2000 deposit on December 10th and then on December 19th, I paid $9000 more deposit to continue the repairs. I paid a total of $11,000 and they promised to do their best to have my ** completed and ready by December 25, 2022. But it was not done. There were more issues every time we spoke between December 2022 and April 2023. On April 10, 2023, it was ready. I paid them an additional $3722.22. When I got in it, it seemed like someone had been living in it. I started it and the check oil light was on. I went to ******* to tell him and he was busy and would call me that it was a simple fix, he had forgot to clear and it would take 5 minutes to fix. I started heading home and the temperature started going up. I kept stopping to check that there wasn't an issue with drag from the Jeep to cause overheating. I called ******* and he promised it was an issue with the gauge and it was fine. I got 88 miles away from Yahala and the check engine light came on. I pulled into a gas station and called ******* to pick it up to fix it. I disconnected my Jeep and drove back home. Two days later he let me know he had picked it up from the gas station. I was able to file a complaint with my **************** card to retract the $3722.22 payment and ** Collision reversed the payment on April 20, 2023.I have corresponded with ******* and his wife ******* and they keep delaying the completion with more issues and excuses as to why it is not done. It has been almost a year and they say they are going to call me but then I do not hear from them. They will not respond to any of my calls or texts. I do have texts and receipts from them to collaborate the events that have happened over that last 11+ months.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve H

    1 star

    11/12/2023

    Stay away from them. Took our motorhome for an oil change and to have our roof treated, also asked to check the cruise control. Three weeks later received a call asking for partial payment because they need to buy a new door latch saying mine was broken. It worked fine when we dropped it off. Anyway $1,200.00 later we pick it up. Found empty drink cans and food wrappers inside. Well about a week later we are on a camping trip going down the Interstate the middle part of the steering wheel falls off into my lap. Contact Armando and was told they would fix it. Short story they tell me it wasn't their fault that there were no bolts holding it in place, but they would fix. After 3 missed appointments by Armando I bought the bolts myself and installed them. They got their money and to heck with the customer. Should have checked the BBB rating before going to them.

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