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Business Profile

Land Surveyor

Ole Isles Mapping

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:04/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ******* ******* of Ole Isles mapping to survey my property. The first survey was completely out of whack not even what I intended. I called and texted *** ******* at least 10 times. Ge neve returned my calls or texts. I sent *** ******* 12 to 14 pictures of my property. He did not come and look at it. I don't know how you can survey something without looking at the property. He did not. He sent his men with points in a computer box, and it was not even close to where it should be. Since he delivered the first survey, which was very, very wrong and out of whack I have not been able to reach him on the phone, by email, or by text. I now have the second survey after he looked at all the pictures, he still did not come and look personally at the property . The second survey was almost as bad as the first one. It tells me he didn't even look at the pictures. I sent. Again how can you survey something without coming and looking at it. I would either like my money back or the correct survey. But the fact that I can't reach him is very disturbing.. I would like the survey done correctly as I need to file a deed as soon as possible and I can't do that unless ** ******* straightens up and flies right. Difficult to deal with someone who won't answer the phone or return your calls. I am a senior citizen widow and do not want to deal with him any longer. But also I do not want to go to court. Please help if you can

Ole Isles Mapping is NOT a BBB Accredited Business.

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