Solar Energy Contractors
Setup My Solar, Inc.About
This business has 2 alerts
Important information
- Additional Info:BBB files indicate that Setup My Solar, Inc. has a pattern of complaints concerning misrepresentation in selling practices. Complaints filed by consumers allege that they were informed by the business that they would save on their electric bills or that their bills would be zero dollars.
On July 31, 2019, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
Setup My Solar, Inc. responded to the BBB regarding the pattern of complaints and stated:
The underlying cause for the majority of our complaints is our previous owner Frankie Lane Ammons, he did not address our customer issues nor did he try to rectify them therefore we had a surplus of upset customers. Our new owners have been working diligently to contact these customers directly and help resolve any problems they may have. Our CEO created a new email "[email protected]" for customers to contact him directly with their issues.
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