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Business Profile

Handyman

3 Brothers Contracting and Handyman Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The ******* **** ********* ******* ******* ** **** ***** **** *********** *** ****** hired Mr. Robert T****** the owner of 3 Brothers Contracting and Handyman Services of Albany Ga. Mr. T****** was hired on **** ****, 2024, to install laminate tile in the Kitchen and Dining Room area of the ********* *******   A contract was drawn up on ******** *, 2023, between the two parties, ***** ** ******* and Robert T******, which outlined that Mr. T****** would be paid $1,250.00 to start and $1,250.00 once the job was completed. In the contract, Mr. T****** offered a (5) year guarantee on his work. In mid-May of 2024, it was brought to my attention that the laminate tile had begun to buckle in various places in the Kitchen floor. The issue was brought to Mr. T****** attention about the floor. He stated that his truck was in the shop and that he had no transportation to travel back to Blackshear. Mr. T****** stated that his truck would soon be repaired, so that he could come back to *********** **. Several days passed and Mr. T****** did not respond to any of my phone calls or text messages. I texted and called him on Wednesday, *** **** * ******** *** ***** There was no response from Mr. T******. He has yet to call or text to resolve the issue with his work. Mr. T****** has failed to stand behind his guaranteed work and repair the laminate tiles, which has only been approximately 3 months since he installed the floors.

3 Brothers Contracting and Handyman Services is NOT a BBB Accredited Business.

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