At-a-glance
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Overview
Products & Services
Business Details
- Location of This Business
- 1260 Old Alpharetta Rd, Alpharetta, GA 30005
- BBB File Opened:
- 1/2/2008
- Years in Business:
- 31
- Business Started:
- 8/1/1993
- Accredited Since:
- 7/29/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- HMS
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 8:30 AM - 12:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mrs. Janice West, CFO
- Ms. Tracy Henson, COO
- Mrs. Sharon Clarke, Executive Administrator
- Contact Information
Principal
- Mrs. Janice West, CFO
Customer Contact
- Mrs. Sharon Clarke, Executive Administrator
- Additional Contact Information
Fax Numbers
- (770) 667-6315Primary Fax
Email Addresses
- Primary
Website Addresses
- (770) 667-6315
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/23/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mark D
1 star01/24/2024
Homeowner Management Services, Inc. Response
01/29/2024
Customer Review #******
********************** is sorry you are upset, but we have tried to assist with your concerns. You received both a written response and a phone call explaining the situation. The water meters in your community are read by a separate company specializing in sub metered complexes. They are paid a flat fee and derive no benefit from the billed amount. We explained to you that there must be either a leaking pipe or water running on your side of the meter. In your community, owners are responsible for water lines on the owners side of the meter.
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