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Business Profile

Information Technology Services

OnSolve

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    07/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This company is designed to warn you of emergencies in the area. Once I signed up I specifically asked for it to be by text message only. They have been calling at all hours of the night. I blocked the original phone number for calls and they switched to a different one as seen in screen shot. I NEVER opted in for phone calls and there is no option to opt out once registered. I logged in to delete my account completely, with that being the case and that too is not an option. It's borderline harassment at this point. Calling at 12:33 a.m. and 6:09 a.m. is ridiculous. I also find it odd that because their calls are blocked they forced it through to a new phone number. I am concerned about what this company is doing with my information as well that they make it so difficult to remove your account. I am begging you to please look into this. The resolution I would like is an email with a screen shot showing my account and information has been removed from their system with both you, the better business bureau, and myself attached. Something seems fishy about the company. Thank you in advance for your help.

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BBB Rating & Accreditation

B-

This business is not BBB Accredited

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Years in Business: 10

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

6240 Avalon Blvd

Alpharetta, GA 30009-2444

Visit Website
(866) 939-0911

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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