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Find a Location

Superior Fence & Rail of NE GA has 1 locations, listed below.

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    Business ProfileforSuperior Fence & Rail of NE GA

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/2/2023

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Superior Fence & Rail of Northeast Georgia specializes in fencing and fence installation.

    Products & Services

    Fence Installation

    Business Details

    Location of This Business
    28 Keri Ln, Athens, GA 30607-2756
    BBB File Opened:
    11/6/2020
    Years in Business:
    21
    Business Started:
    12/16/2002
    Business Incorporated:
    6/12/2020
    Accredited Since:
    2/2/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mrs. Kimberly Meyers, Director of Operations
    Contact Information

    Principal

    • Mrs. Kimberly Meyers, Director of Operations

    Customer Contact

    • Mrs. Kimberly Meyers, Director of Operations

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I have contracted them to build a fence in my backyard. What they did, I saw my fence is crooked and have been sending them emails for them to come and see my fence for about 2 months now and they promise they will come but nothing. I have been begging them to come to my home in order to correct my fence and they keep saying that next week we will be there but no one has come or has resolved my situation. I really feel like you sold the fence to me and now I am just a little thing with no importance for the company. I have been waiting and waiting, and no courtesy or consideration on my behalf.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan S

    1 star

    05/05/2023

    I submitted a request online to schedule a quote from Superior. Shortly after I received an email asking me to call and schedule. I called and spoke with the office to schedule and set up an appointment for the following week. On Friday prior to the Monday appointment, someone from the office called and asked to followup on my online submission to set up a quote. I shared that I had already called to speak to someone in the office to schedule and had an appointment for the following Monday at 1pm. She confirmed that they do not show any appointment scheduled for me and that it must be a mistake, and that they actually have other times available to book. I advised that I did not have confidence working with a firm that would make a scheduling mistake like this, and she disconnected. Very poor interaction with this firm - not recommended.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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