ComplaintsforVillages at Carver
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Complaint Details
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Initial Complaint
07/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My reviews have been deleted twice . I dont care how desperate you are dont do it! I lived there for 3 years and was just recently evicted **** the office manager is the worst along with ******* that works in the front office and ******. They dont care about anything, I had to deal with a ceiling that leaked and fell through multiple times while living in the unit. Im not paying anything if I have to deal with with that ,we were exposed to mold and all they kept doing was painting over the ceiling I will attach pictures. The plumbing is TERRIBLE The toilet will run and they dont have anyone that has experience to fix it, if I had known I wouldve took them to court and sued them two years ago because the conditions are unsafe . People are always dying there someone just died about a month ago they wont send out letters to inform ***** have to find out through the news or word of mouth. The gate is always broken and rats are all over the trash thats thrown everywhere. I went without air for two months the maintenance men are soooooo lazy they have no cameras so anything goes nobody should have to deal with this and pay full rent they will be reported to hud and better businessBusiness response
07/26/2023
********************************* is a current resident at the property. She did experience a leak in her apartment (living room). Her upstairs toilet leaked downstairs into her living room ceiling. The repairs were completed. Due to the staff shortages and supply shortages, there was a delay in getting the work order completed. Crime letters are sent out to alert residents of criminal activity happening in the community. Integral is constantly working with the ******* ***************** to minimize crime in the community. We currently have courtesy officers, APD officers patrolling the community after hours, we hold a monthly stakeholder's meeting with the local police department, the housing authority, Integral's senior Management team and the on site team to discuss issues in the community and ways to work together to combat them. ********************** was on eviction for non-payment of rent. She failed to pay rent on time.Customer response
07/26/2023
I cant pay rent in a apartment thats unlivable. I dont know who would, I have 4 children that has gotten sick due to mold in the unit from the ceiling falling in 5 times. Maintenance has came to paint over it instead **** hiring the right team to fix the issue. I have proof of all the times I physically went into the office asking for help even cried because its frustrating to live in a unit with urine leaking from the ceiling and having to smell mildew for days because no one has came to spray or put anything down for the leak . There are several people that can vouch for the living conditions, they werent willing to work with me with the rent knowing these conditions I had to deal with they didnt care. I dont think anyone would pay rent living in such conditions, the property is terrible overall rats running around people dont have AC in 90 degree weather and people are always being killed someone was killed recently and the office didnt notify the community . This complex is being sued by several people because of living conditions they dont care about residents.Initial Complaint
02/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The ************************* which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. VILLAGES AT CARVER APTS bal. $3,089.00 ********************* I understand that the Office of the Attorney normally provides copies of the complaint forms or information regarding complaints to the business complained about and other private and public agencies. I authorize BBB to give copies or any information on the form to anyone deemed advisable.Initial Complaint
02/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The ************************* which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. VILLAGES AT CARVER APTS bal. $3,089.00 ********************* I understand that the Office of the Attorney normally provides copies of the complaint forms or information regarding complaints to the business complained about and other private and public agencies. I authorize BBB to give copies or any information on the form to anyone deemed advisable.Initial Complaint
01/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The ************************* which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. VILLAGES AT CARVER APTS bal. $3,089.00 *********************** understand that the Office of the Attorney normally provides copies of the complaint forms or information regarding complaints to the business complained about and other private and public agencies. I authorize BBB to give copies or any information on the form to anyone deemed advisable.Initial Complaint
11/24/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The ************************* which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act.1. VILLAGES AT CARVER APTS bal. $3,089.00 *********************
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.