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Business Profile

Business Services

Helpful Downloads

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.93/5 stars

Average of 67 Customer Reviews

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Review Details

  • Review fromJessica K

    Date: 01/30/2023

    Once I figured out the Tech Support Really Meant "Make Sure the Internet is ON" when the directions clearly said to "Make Sure the Internet is OFF", everything went super well and I am completely happy with my purchase.
  • Review fromDebra M

    Date: 01/28/2023

    I accidentally downloaded it. I didnt even know what it was. I emailed them saying I downloaded it by mistake. They said the only way they would refund my money is if when I call their customer service to be stepped through the download and then if it didnt work then they would refund my money. I do not want it!!

    Helpful Downloads

    Date: 08/19/2024

    Hello Debbie,

    We are terribly sorry for the inconvenience! We tried to reach you via email and phone call but we haven't heard back from you. The last email that we sent you was way back in 2023 but there's no response after it. Please, allow us to help you out with your download by sending us an email at [email protected] or calling us at +1833702-1570.

    Thanks and have a great day!


    Kind regards,
    The HelpfulDownloads Team
  • Review fromLEE S

    Date: 01/27/2023

    A scam company do not purchase from them. On 1/22/23 I purchased MS ****** Professional 2019 for $39. I followed instructions, 1st removed MS 365 (******) and installed 2019. I can NOT find 2019 though MS 356 (******) is back, and it wants me to download and purchase it. The email has an email address, and the message states contact them immediately if I have a problem, they usually respond within minutes. After 1st email, I resent it again a day later with new message, still no reply. One of their emails had a very professional screen, message was from a customer support rep and "We'd love to hear from you!". I selected Submit Request and sent my original message, this was 1/24, no response. I should have searched for reviews of the "company" before ordering, stupid me, never again. The company is a fraud, I am out $39. DO NOT ORDER FROM THEM! You have been warned.

    Helpful Downloads

    Date: 08/19/2024

    Hi Lee,

    We are so sorry for the inconvenience that this issue has caused you! We tried to coordinate with you via email and offered our tech assistance to help you out with the download, however, we didn't get any response from you. We also attempted to call you back but got no answer. Please, allow our tech support to help you out with this and you can contact us at [email protected] or call us at +1833702-1570.

    Thanks and have a great day!


    Kind regards,
    The HelpfulDownloads Team
  • Review fromJohn S

    Date: 01/27/2023

    Great program clear instructions and easy download. My second purchase from this company for this product. It has been great. Works perfect.
  • Review fromRandy R

    Date: 01/27/2023

    The company is a total scam. I purchased a digital key that I could not get to, and ultimately Helpful Downloads will not provide a refund. Disregard what their website says - it's completely false. Do not spend money with this company. You will get nothing in return.

    Helpful Downloads

    Date: 08/19/2024

    Hi Randy,

    Our sincerest apologies for the inconvenience! We were able to assist you on this regarding your download and it resulted in your order being refunded for the full amount. If you still need assistance regarding your refund, feel free to email us at [email protected] or call us at +1833702-1570.

    Thanks and have a great day!


    Kind regards,
    The HelpfulDownloads Team
  • Review frommark g

    Date: 11/30/2022

    Customer beware. They will not call back. They will not keep an appointment. Even their replacements to recent windows 10 versions won't register. Reported to credit card companies.

    Helpful Downloads

    Date: 08/19/2024

    Hi Mark,

    We are so sorry for the inconvenience! We sent you numerous emails but we didn't get any response from you. We also tried to call you back but no answer. Please allow us to help you out further on this by sending us an email at [email protected] or calling us at +1833702-1570.

    Thanks and have a great day!


    Kind regards,
    The HelpfulDownloads Team
  • Review fromNorma F

    Date: 11/25/2022

    Ive download the *** of windows 10 pro from ********* official site it a bib file **** gig. I install on a USB SD-32gig bootable in bios set-up and a deleted hard drive not donated, the installation began asking me for 25 characters password. It register windows and installed 100%. Very satisfied I start using it, set up with a registered 360totalsecurity. Very please of my purchase, thanks.

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