Business ProfileforChicken Salad Chick-Corporate

I ordered the catering lunch boxes for my new dentist's office. Due to password issues the app didn't let me pay. ****** did not order for me. I called the store 4/22/24 prior to them opening. I talked to ****** and told her that I would like to change the Doctor and ****'s order to classic since the lemon one is not a popular first time taste. She said okay. I asked her could she just put a sample of that one in those two boxes and she said yes. My friend picked up the order and delivered it. The two that said extra were to be classic and grape salad. But we got ***** and broccoli salad. I hate broccoli ! I called the store and ****** said can I just call the dentist office and tell them they have the wrong food. I said no because they are on lunch now. I can not just go through their food and take them mine. No apology was given and I asked for the *** ****** was not much help either. It was like I was nothing to them. He said he had to do too much paperwork and etc...to refund me but he could give me 2 meals. I said that I do not want Chicken salad right now as I am upset with this outcome. He told me that the orders should not be made inside and that is not the correct way to do a catering order. I said so you telling me that your employees are incompetent and not trained to take orders? I said I stood there the whole time. She repeated it to me twice. It was correct but she made a mistake. That is a part of being human. I was expecting more compassion than can you take it back or call the dentist. I was getting home security installed and could not leave home. I felt like since I was not Amazon or a large corporation spending thousands of dollars, they did not care. I told them don't despise small beginnings. I was ordering small but also adversing too. The had NEVER HEARD of this restaurant. So this made me sad ! I was left without 2 boxes and the dentist said they received another wrong order also. I am not working but I love to give and make others smile!