Business ProfileforRomanoff Renovations

I recently moved; my old residence was completely vacant ask of January 11th, 2024. From January - March I was preparing the house to be listed on the market this Spring. I ordered carpet from **********, set to be installed on March 8. I recently, listed the home and it closed on April 18th. When the new owners went by the home they were horrified to find bed bugs. As I stated the house was completely vacant as of January 11th. The only external thing brought into the home was the carpet. I contacted Romanoff Renovations seeking compensation for a pest service to remove the bed bugs. I spoke with the local manager ****, who told me repeatedly that he, Didnt think they caused the bed bugs. He also said, You that if it was them then they would have had more complaints about bed bugs by now. Im guessing they have had experience with this issue in the past given his adamant statements that others would have had infected carpet too. **** continued to disregard the fact that the home was completely empty with nothing to host a bed bug, and I have all the furniture that was moved out of the home which isnt nor has it ever been infested with bed bugs. So I can confidently say theyre were no bed bugs in the home in January. Because the house was vacant there is no way there could have been an infestation. There is no other way that the house became infested with bed bugs other then the carpet. This company removes & installs the carpet. So my brand new carpet delivered to my home in the same truck that they use to discard of other peoples carpet could easily been infected in transport. Per **** the vans arent cleaned in between installs, & even checked to see if my carpet install could have been later in the day where it could have got infected by a previous customers carpet.Then he continued to tell me, Didnt think they caused the bed bugs. its obvious they are responsible. I was denied contact info for an owner. Im just want payment for a pest service.