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Business Profile

Hospital

St. Joseph's Hospital

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    02/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Dont go to this hospital they dont give you medication for your sickness!!!! On February 10, 2023 I was diagnosed with a bad form of upper respiratory infection virus at this hospital and I told nurse I had had it since February 5, 2023, but this horrible hospital gave me nothing for this disease, but gave me a primary doctor referral. Okay before I go spending money somewhere else, I need an antibiotic prescription for the money I have spent to be seen at this hospital first!!!! So I called this hospital several times and they havent prescribed nothing yet! This is a horrible hospital!!! I called my pharmacist and he said when a person has had upper respiratory infection virus for at least 5 days then the hospital should have prescribed me a antibiotic, so I have called this hospital again several times and now they are transferring me to people that have their voicemails on. This hospital is on my list of worst hospitals ever. All I know is they need to prescribe me an antibiotic or not charge me for this visit!!!

    Business response

    02/15/2023

    We are pleased that you have chosen Emory Healthcare as the provider of your health care services. We pride ourselves on providing ********************** and customer service. Please accept our apology for any dissatisfaction. We have forwarded your complaint to the correct department for their review. Thank you for allowing us the opportunity to investigate your concern we will be looking into the details of your concern.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

A+

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Contact Information

5665 Peachtree Dunwoody Rd

Atlanta, GA 30342

(404) 686-9256

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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