We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Lawyers

Bryan Poe & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawyers.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2024

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Keep calling me stating I owe money for a charged off credit card with **** of America. I have NEVER had an account with *** and will never as the company went to c*** after CEO ********************* passed away. They said they were going to process for legal action. I told them to go ahead since the "debt" they were claiming was older than the Statute of Limitations in my state even. They had a lot of personal info about me that I have no idea how they got, but, they are definitely NOT legitimate.

  • Initial Complaint

    Date:03/26/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yesterday, 3/25/24, I received a call from a ********************* who stated she was calling on behalf of Bryan Poe & Associates regarding a payday loan for $500 that I never took out as I've never gotten a payday loan. She said the loan was from back in 2017 *** was deposited in an account based in an entirely different city but was unable to provide me with any documentation. I was then told that if this isn't paid, they would report to the credit bureau despite the statute of limitations having expired. She provided me with her phone number ************* and a number for Bryan Poe & Associates for *************. Upon researching this company, I see identical complaints.

  • Initial Complaint

    Date:02/15/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My mother received a call yesterday,from Bryan ********** and Associates, she asked for info on what they were calling about, the lady refused. I called them up and asked regarding the situation they were calling about, she refused cause I wouldn't give them personal information. They called again today and they gave my mom the last 4 of her SSN, so the lady gave my mom all her personal info. States this about a loan from ********************** closed 2008, they told my mom to pay so they wouldn't send it to credit bureau. They stated they'd take her to court I told my mom this is fraud, since my mom hasn't done business with this bank years before they closed. This attorney has been harassing vulnerable people for years and older citizens have been paying, not knowing this is a scam. THEY NEED TO BE STOPPED. I'M COMPLAINING TO THE GENERAL ATYORNEY AND ETHICS COMMITEE IN GEORGIA ASAP. Everyone contacted by this "attorney" should do the SAME.

  • Initial Complaint

    Date:01/14/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contact me saying I owe a debt as soon I ask for the proof they would hang up on me. I ****** there name and sure enough came out from been fraud. I call my credit card requested for a new card lucky they couldn't process a payment. This company know to scam people.

  • Initial Complaint

    Date:01/02/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A creditor called me saying I owed a debt but could not give me any information other than this "attorney" ***** and *** associates. I called the fake attorney's office for them to inform me of a chase account that I had apparently had a debt with from a cash loan (which I have NEVER taken out in my life), but again could not give me any details on time frame and so forth - they just put me on hold forever. I called ********** who I haven't banked with for over TEN years, and they verified there was no debt collection on me. This "company" is 100% scamming people into paying FALSE debt because they have your information already (i.e social and date of birth). PLEASE DO NOT FALL FOR IT!

  • Initial Complaint

    Date:11/29/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a call from this company in March 2023 claiming that I owed a debt from 2014 that I had already paid in full. The woman on the phone said that her documents showed that I received the call by accident. Today, 8 months later, the same company called me from my city's area code regarding the SAME DEBT referenced in March but the man on the phone was extremely hostile, cutting me off while I was trying to explain to him that it had already been handled, then eventually hung up on me because I couldn't "speak like a grown woman." I called the number back because I never got a straight answer from the first guy who kept interrupting me. I spoke with a second individual and was told that it was an attempt to collect a debt- I asked why I had not received anything about this "debt" in almost 9 years since I had paid it in full. I have had the same phone number and lived in the same home for 10 years and have received nothing regarding this until March and again today. She claimed that due to "backlog" from COVID, they were just now catching up to debts filed in 2020. When I told her that I had received no information about this in the 6 years from 2014-2020, she again claimed that they company had "exhausted all efforts to contact me" even though they had literally, only contacted me the one time in March and I had the call log to prove it. They could not provide any other information, including my address or my full social. Before I hung up, the woman told me that if I did not pay $700 before noon tomorrow, it would go straight to a lawsuit. I told her I would take my chances and paid them nothing.

  • Initial Complaint

    Date:11/21/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today, I received a phone call from ************** and they stated that they are calling from Central Managment for Bryan Poe & Associates. They were able to confirm my last 4 digits of my social security number and an old address from over 30 years ago. I did not confirm my current address. A lady named ********************* stated that they are collecting for Chase Manhattan, which is an old name under ********** an amount of $1725.85. I told ***** that I do not owe this charge she's claiming and I denied that I even had a bank account with *****. ***** also stated that she was reporting my name to all three-credit bureau's since I refused to pay the amount today. The purpose of my compliant is this law firm is either working together with ************************* to collect funds from vulnerable people or it is the law firm itself. I googled the law firm and it is located in *******, **. Surprisingly, I am not vulnerable to scammers! They need to be stopped from committing such acts.

  • Initial Complaint

    Date:09/21/2023

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband and I received a call about a loan, that we didnt know anything about. The loan was for $1000 and supposedly taken out in 2013. They threatened us with taking us to court and and closing our bank accounts. We told them we didnt have $1000 to give them and they said we could pay $514 and the debt would be settled. They claimed they had sent us several letters about this debt but gave us the wrong address. We agreed to pay the $514 but we paid with our credit card. After reading several posts about this being a scam, we reported them to our credit card company and they closed the card and will give us our money back. The credit card company will go after them, since this is fraud. Hope this will help someone else.

  • Initial Complaint

    Date:09/07/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8/21/23, my husband was contacted about an outstanding medical bill for $3000 from 2012. He was threatened with court action and asked that I call and figure it out as he's a truck driver and wasn't able to deal with it. I contacted the number given to me and was given a different amount owed, $1700, and was told that they would accept half that to get the debt paid. After 15 minutes of arguing about who the debt was to and why no paperwork would be sent for verification, I finally relented and made a partial payment. The receipt I received showed no information as to who the debt was being paid to and no real identifying information. Have reported the payment to my bank as potential fraud/scam.

  • Initial Complaint

    Date:09/06/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by Capital *************** concerning a medical debt for my child. ******* said she was acting as a facilitator for ********************, Esq. ******* asked me to settle on a debt over *****. This debt was from an HMA. She would not send a donning letter or validation of this debt in question, citing HIPAA violations. I could only get proof of payment letter if I agreed to pay. I verified with our medical providers that they had not forwarded any such debt to them for collections. According to federal law, I have to right to verification and validation of a debt and a chance to dispute, even if its on behalf of a minor I financially responsible for. I was given less than 24 hours to call back and settle. I was also informed it could go to my credit. The calls originate from a spoofed number. The direct call number I was given goes back to the office of ******************** in *******, ** and not to any CSG agency (the facilitator). Refusal to validate any debt is illegal.

Bryan Poe & Associates is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.