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Business Profile

Lawyers

McLain & Merritt Attorneys

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/05/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am the seller of a property (******************************************************. **********, ** *****) and this law firm is the listed party responsible for the wire transfer of funds. The date I signed the closing documents is listed August 18, 2023. The buyer, *************************, asked me to allow him until the following Tuesday for the wire to send, and that was one week ago yesterday. I have not been updated or seen any funds transferred, not even the amount that was to be held in 'good faith' of the pending sale.

    Business Response

    Date: 09/20/2023

    My law firm is the closing agent for the above referenced transaction.  As of today we have yet to receive signed documents or money from the buyer of **** *************************** Rd.  While I understand the frustration of the seller, the party who has not performed is the buyer, Purple Rock Equity.  We are sorry for any inconvenience experienced by the complainant but we were under impression buyer and seller had discussed the delay.  As complainant's desired outcome is beyond our control we would ask that any complaint be directed against the appropriate party.

     

    Thanks.

    Customer Answer

    Date: 09/22/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

McLain & Merritt Attorneys is NOT a BBB Accredited Business.

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