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Business Profile

Mens Clothing

God Is Dope LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mens Clothing.

Complaints

Customer Complaints Summary

  • 66 total complaints in the last 3 years.
  • 15 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/27/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased clothing from this merchant and they sent my clothes to the wrong address. I immediately contacted them when I saw the error and they emailed me saying there was nothing they could do even though the order took a week to process. They put a block on the package rerouting so the address could not be changed through **** They denied my bank dispute because they shipped the product after numerous email correspondence stating the address was wrong. Not toenti9n it was sent to ********** and I live in a CT. To not have a live customer service department or a way to stop an order once purchased is unsettling. I was purchasing these items for a special group of people. So now I am now out $117.00 and have no product and was unable to deliver nor could I afford to repurchase. What makes it worse is it seems that the email is a bit and not an actual person. This is not of God, it's a horrible way to handle people and business who spend money on their product.

  • Initial Complaint

    Date:03/17/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on March 6, 2025 and it is advertised same day processing before 12pm. However its March 17th, 11 days later and my order has not been processed. I did receive a generic message after placing my order that processing time is 2 weeks. They false advertised their processing time and charges $11.95 which is high for less than standard shipment. I sent many emails asking for a refund and Inquiring when my order will ship and havent received any email or call back. This is terrible and unacceptable.

  • Initial Complaint

    Date:03/12/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased my order on ********* it was for a birthday gift for **********. I contacted the company to cancel because it hasn't shipped yet. they reply'd back to my email and said that I could not cancel and I have to wait for my shipping information.

  • Initial Complaint

    Date:12/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order that the business cancelled due to a production delay on their end. My order total was $81.95, which included $70 for the items and $11.95 for shipping. They then communicated that they would issue me a full refund and apologized for the inconvenience. I later received a refund only for the $70. I have reached out three times thus far inquiring about the remaining $11.95 for my full refund and have received no response.

  • Initial Complaint

    Date:10/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: 10/13/24 Amount:$28.97 I ordered a tshirt and a hoodie. On 10/18 I received an email delivery notification from *** stating that my package had been delivered. However the photo they provided was not my place of residence. I immediately called *** in an attempt to get the package redelivered. I also contacted God Is Dope via email. I have made several attempts to get in contact with the company to reach a resolution. However, they have ignored me. I reached out via email 3 times and on social media several times. *** is unable to investigate the package because they said the seller doesnt have that agreement with them. I am unable to dispute the charge, as I used ***** Cash to make the purchase. No one has reached out to resolve this issue and I have no product and out of the money. I can provide any proof necessary.

  • Initial Complaint

    Date:09/24/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** ******************** Out for delivery Updated June 14, 2024 This shipment is out for delivery.On its way Updated June 26, 2024 Confirmed Updated June 21, ************************************ June and as of date, I haven't received my order. I've reached out to the business many times asking for either another shipment or a refund. I haven't received any feedback from them. I even asked to return the items thinking that would get a response.Return requested Updated August 23, 2024 Your return request was sent and is being reviewed. We'll email you once it's been completed.Their website state the following.Due to products being made to order, orders will take 2-4 weeks to process and ship. If your order takes more than 4 weeks to ship you will be refunded 100% of your shipping cost. This policy begins 24 hours after your order is placed and processed.Since it has been well over 4 weeks, I would like a total refund.

  • Initial Complaint

    Date:08/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from God is Dope first on 7/25/24 and again on 7/29/24. I received an email from God is Dope on 7/29/24 saying that my order was complete and will be shipping out on or before 7/31/24. I have not received any correspondence from God is Dope. I reached out via email (******************************) and on their Instagram over ten times with no response.

  • Initial Complaint

    Date:08/14/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 11 shirts from this company and havent received a tracking number or my product. I emailed and used instagram to contact them with no response. The money was taken out of my bank account but nothing has been received. This seems to have happened several times to other buyers. This company is fraudulent!!!!!! They take your money with no intention on giving you the product!

  • Initial Complaint

    Date:08/02/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on 6/1/24 that included 3 T-Shirts. Ive ordered from this company several times with the only issue being long shipping times. I love the product so I dont really mind the wait. My order was delivered on 6/14/24, 1 of the shirts arrived damaged. I sent an email on 6/19/24, this was the day I was going to wear the item. ** have sent several emails since this date along with DM on instagram with no response from this company. I did not want to file a complaint but we are now in August and I still have not gotten a response from them other than an automated email after sending my initial email. I just honestly want a replacement for my damaged item.

  • Initial Complaint

    Date:07/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 5 shirts from this company and havent received an order number or my product. I emailed and used instagram to contact them with no response. The money was taken out of my bank but no product received. This seems to have happened several times to other buyers. This company is fraudulent!!!!!! They take your money with no intention on giving you the product!

God Is Dope LLC is NOT a BBB Accredited Business.

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