ComplaintsforGet Org'd, LLC
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Complaint Details
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Initial Complaint
11/04/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I had agreed to use a company to do a closet organizing renovation. I met with the agent who then sent me some quotes. When I reviewed the quotes I said I would move forward but needed to finish my renovations floors etc... I was hammered with emails saying they needed payment. I said I want to wait as this was a one time consult that lasted 1 hour and there was no mention of a consult fee to meet. A month later I called to say I was ready. The invoice stated 50% deposit. When I called the owner insisted on Venmo but I said I am not comfortable with this and will write a check. Again, I started to receive emails and calls that she could pick up immediately and I said no because I was still seeing patients. Next day she texted again so I said I will leave a check up front. The owner stopped by to pick up the deposit and an hour later texted stating she needed 75% to start the job. At this point red flags were flying so I said absolutely not and I want to stop everything. I sent email and by phone to not cash check. Before I could get to bank check was cashed. I demanded a full return as no work was done whatsoever and cancelled within an hour of handing over check. I was sent back partial but $2700 was withheld for a so called consulting fee. I met with this person at my condo for an hour and I do not understand how she would justify this amount. This seems quite unethical and any advise would be greatly appreciated.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.