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Business Profile

Book Publishers

LitFire Publishing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Publishers.

Complaints

This profile includes complaints for LitFire Publishing, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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LitFire Publishing, LLC has 2 locations, listed below.

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    • LitFire Publishing, LLC

      2090 Dunwoody Club Dr # 106-07 Atlanta, GA 30350-5434

    • LitFire Publishing, LLC

      5775 Jimmy Carter Blvd STE 150 Norcross, GA 30071-4603

    Customer Complaints Summary

    • 9 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/29/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      LitFire Publishing agreed to republish my book and represent it on their website in their bookstore and also represent it on Amazon. That was in 2018. Their website is not functional and currently ****** notes it as receiving malicious attacks. I need to remove this company's representation from my book.

    • Initial Complaint

      Date:11/15/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Litfire published my book, ************** in 2017. I was able to purchase copies from them for several years but I can no longer get in touch. Also, I have never received any royalites from them. I have tried contacting them by phone and by email but I get no response.

    • Initial Complaint

      Date:02/27/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am an author who published through Litfire. I know I sold books but have not received any royalties. I tried to contact them many times but to no avail.In good faith I entered into an agreement with them but they are not upholding their end.

    • Initial Complaint

      Date:01/31/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I started out receiving the royalties and then I stopped receiving any royalties in about Fall of 2020. I tried called them and got no answer. I heard there was a bankruptcy. I dont know what to do!

    • Initial Complaint

      Date:11/10/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, the name of my book is Oh How I Love Him, that was published with this company in 2018, I have never received any royalties, whenever I try to contact them, I get an answer machine and no return call. I know that my book is still begin sold on their website because I search for it and found it to still be on there. and because of this I had to get a new publisher to republish my book so that I can received royalties I try over again to contact them to tell them that I don't want to be in any contract with them but to no avail. I think that it wrong to take advantage of people when they worked so hard on a project it took me 10 years to complete this book and to not get paid it hurt, please help me in this matter I want them to take my book off the website because they have no right to it, and to have it on their website as my publisher and the book is now under a new publisher.

    • Initial Complaint

      Date:09/14/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am an author. I hired Litfire Publishing to provide self publishing services. Since 2020 I have not heard from any representative of Litfire. They have not answered my phone calls, messages, nor emails. They owe me royalties since 2020 of about 200 books. I have had many consumers who have tried to buy my book on their online store that they never received the book after purchasing. I have filed a complaint against the business with ************** of the ******** General as well.

    • Initial Complaint

      Date:08/11/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The first part of this year.I sent my book Silversuit ! to Litfire Publishing last year, and found out this year that the person who was in charge of it had left the company and had not passed the works he had on to anyone. I had already paid for it in a two-books-for-one-price offer. I had understood that ****************** had been rescued and work was beginning. In the last six months, I have not been able to contact anyone in the company. They did an excellent job on a prior book so I expected the same quality work.They need to keep in touch with me about the progress of the book.If they cannot do it, I can send another manuscript and cover.Or, send me the money back and the manuscript and cover if they have it. Pleasr give me an explanation for the delay.

    • Initial Complaint

      Date:08/03/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Litfire published my book "Systems Thinking" in 2019. They have published royalty statements only up to 2Q 2020. For questions on royalties, their website lists a phone number to call. No one pick up the call.

    • Initial Complaint

      Date:06/10/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I published a book with Lit Fire that is currently being sold on Amazon and Wal-Mart online. Lit Fire never informed me they were going out of business and I have received no royalties on my book. Amazon will not give me a sales report as they say I have to contact the publisher which is out of business. I need help finding out what is happening to my book royalties and where is my money going please. Please advise.

    LitFire Publishing, LLC is NOT a BBB Accredited Business.

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