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Find a Location

RNN Group, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRNN Group, Inc

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    BBB accredited business

    Additional business information

    Additional Info:


    The company has provided the following to the BBB: 

    "Our customer provides consumer information and an employer name they have on file to RNN Group. RNN has a team of employment verification agents in Atlanta that calls each employer to confirm employment status. Note we do not ask for payroll information. Only current work status - are they still employed? Under our security policy, we are not allowed to give the client name to the phone verification agents. Our agents have a script that once they confirm the individual, they provide a Reference ID and direct them to the RNN website www.rnngroup.com to request the client information from our compliance team. Our compliance team responds within 24 hours."

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 44 Customer Reviews

    Customer Complaints

    172 complaints closed in last 3 years

    34 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/23/2024

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    RNN Group Inc. verifies current employment and account statuses for government agencies, loan originators and others within the financial industry with the highest standards in accuracy, compliance, and security.

     

    Products & Services

    Debtor Locating Services, Employment Verification Services

    Business Details

    Location of This Business
    101 Marietta St NW STE 3305, Atlanta, GA 30303-2730
    BBB File Opened:
    10/28/2016
    Years in Business:
    9
    Business Started:
    11/3/2014
    Business Incorporated:
    11/3/2014
    Accredited Since:
    2/23/2024
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Brian Blake, Compliance Officer
    Contact Information

    Principal

    • Mr. Brian Blake, Compliance Officer

    Customer Contact

    • Mr. Brian Blake, Compliance Officer
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    172 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/09/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On 7/9/2024 RNN group reached out to my employer via a shared support email asking to verify employment. I have not been contacted by them via mail or otherwise and wish this would have been handled in a more private manner.
    Read More

    Customer Reviews

    44 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Todd L

    1 star

    07/02/2024

    Why is this company reaching out asking for my personal information? Something smells fishy, you can state all the legalize you like, doesn't change facts. Remove me immediately from your system. Contact me directly if you'd like to put in touch with my attorney. Thank you.

    RNN Group, Inc Response

    07/12/2024

    Hello **********************, We sincerely apologize for any inconvenience this may have caused you. RNN Group is a 3rd party employment verification company. On behalf of our clients, we reach out to businesses to ensure that our clients information is accurate and up to date. The data that RNN uses is sourced from compliant and legal data providers with permissible purpose*, and these sources only obtain data that was reported by the individual. We request confirmation that you are currently employed on a full-time basis. We do not ask for any salary or wage information, and always protect your privacy. Please rest assured that you will not be contacted by RNN Group again, and your record has been closed in our system. You can request the name and contact information of the company that has asked us to verify employment by one of the following. Please provide this reference number: ********* 1. Email ************************************** or 2. Call ********************* Thank you for the opportunity to explain our business approach. Respectfully, RNN Group ************* Team * The term permissible purpose is defined by the Fair Credit Reporting Act (FCRA) as a reason that a consumer reporting agency may furnish a consumer report to any person or organization. Additionally, any court can order a credit report as part of a judicial proceeding over which the court has jurisdiction. They do not need to ask anybodys permission. Also, after meeting certain qualifications, a state or local child support enforcement agency can establish permissible purpose.

    Local BBB

    BBB Atlanta & NE Georgia

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