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Business Profile

Travel Agency

Issia's Traveling Co. LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromJasmine R

    Date: 03/10/2025

    1 star
    My husband and I booked for the Jamaica Feb 2025 trip along with another couple. Unfortunately I would have to agree with the other reviews about the communication. We made the first payment via ***** June 16th for $100. The second payment was made on July 10th for $100. The third payment was sent on Sept 13th for $100. All on time and according to the payment schedule sent out. Well on Sept 16th she sent out an email to not send September payments yet because she is looking for a new payment method. Mind you this is AFTER the due date. So now we are $300 in plus the deposit for booking the trip. We never received additional information regarding this. On November 12th we received an email stating that due to unforeseen circumstances the trip is cancelled due to contractual factors. Although the trip is cancelled due to no fault of US the clients we are still not eligible for a refund and refunds will not be issued because they are giving us the option to choose a different date. On December 18th I get a text from Issias number saying Goodmorning. Thats it thats all. At this point I am seeking out legal help from an attorney to get this matter resolved because I am no longer confident in this company and will not be sending out anymore money.
  • Review fromYvongular C

    Date: 11/05/2024

    1 star
    Yvongular C DON'T LOOK OR BOOK with this company. She has taking my money and promised to refund me. i texted her and she replied just enough to make me thing she was going to refund my money as SHE PROMISED. I have no clue how she is still in business. I want my money back. She is a VERY DISHONEST PERSON.
  • Review fromJasbrine M

    Date: 07/02/2024

    1 star
    Do not book with this company. She has taking money from me and my friends and never returned calls not text. Only time she replies when it is about you paying money to her. You only accepts payments that you can't dispute with your bank. I have no clue how she is still in business. I would just like my money back.
  • Review fromliakisha c

    Date: 05/27/2024

    1 star
    This company is a joke! I had to pay for a room I had already purchased bc this company would not call the resort and confirm my name. And she charged me ***** to do that. So the resort could verify my name. Didnt offer to help until she received her money. The resort says theyve never heard of this. They are rude, and not helpful. This was a nightmare!! I dont advise anyone to book with them!!
  • Review fromBrittney G

    Date: 04/25/2024

    1 star
    This is a scam. I had a trip planned to *********** in July which i can no longer attend and requested my $50 deposit back multiple times through many outlets. She does not respond.She then denied both cash app requests. I'm assuming that's how they get rich off $50 deposits . DO NOT LOOK OR BOOK I will be reporting this company.

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