We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Water Treatment Equipment

Ancient Water Restoration Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Treatment Equipment.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/21/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been following the owner *************************************** of Ancient Water Restoration on Clubhouse for almost 2 yrs. He portrays himself as a Doctor. Says he's a Scientist that uses award winning **** ******************* for his filters. His website appears legit. He uses the **** logo, has pictures of his water filteration system, even has videos of the water facility on his social media accounts that appeared legit. I trusted him and purchased a whole house water filtration system for $520 on 2/11/24 however, I was never provided tracking info nor was the water filter sytem delivered. He refuses to refund my money and is now ignoring all my calls. After my purchase, I found that his business license is revoked on GA Secretary of State. He sent me an email me on 2/13/24 - from the following email address ************************************************************************* My first complaint was returned because BBB could not contact him via email please send this complaint to ************************************************************************* He continues to operate this business fraudulently and continues to scam people. Please update your records with his contact info and website - His correct website is *************************************************************************************: ******************************************************** Instagram: *******************************************************************************************************************************************************************************************************

  • Initial Complaint

    Date:02/21/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been following the owner of Ancient Water Restoration on Clubhouse for almost 2 yrs. He portrays himself as a Doctor. Says he's a Scientist with **** approved filters. I checked out his website and it appeared legit as he uses the **** logo has pictures of the filter system etc. I trusted him and purchased a whole house water filter system for $520 on 2/17/24 however, I was never provided tracking info nor was the water filter sytem delivered. He refuses to refund my money and is now ignoring all my calls. His business license is revoked on GA Secretary of State. He is definitely a scammer

  • Initial Complaint

    Date:11/19/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a while house water filter for $3000 and it was never delivered. I told *************************** to provide the full refund and he refuse to do so or deliver the product.

  • Initial Complaint

    Date:06/12/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dealt with ********************* who I considered a trusted friend. She recommended a water filtration system and had me do a wire transfer to a **** of America account. After two requests for a receipt she finally provided one 11 days after my payment. I also had to request the shipping information but what was provided turned out to be fraudulent according to the post office. Multiple excuses continued after repeated attempts to track the package that continued to say not shipped . ***** then claimed that the package was returned. When I asked her for the new shipping label she claimed she was sick even though she had already informed me that she was not the person doing the shipping. The owner, *********************** was supposedly handling the order. I have called twice and the second time left a message that I am no longer interested in the product. Please refund my money. I have reported this to my bank and to the two organizations that ***** and I are both members of. ***************** number is ************ and ***************** is ************.

  • Initial Complaint

    Date:04/26/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *********************** *** sells Federal Contracting Workshops and water purification systems. I purchased his Federal Contracting Workshop on 3/3/2020 for $700. Subsequently, I purchased a water purification system for $210 on 4/8/2022. It looks like *********************** *** is unwilling to hold the Federal Contracting Workshop and ship the water filtration system. He originally scheduled the Federal Contracting Workshop for 4/8/2022 at 11:30AM EST. On 4/8/2022 at 8AM, he sent an email rescheduling the Federal Contracting Workshop to 4/22/2022. Since then, he has not communicated about the Federal Contracting Workshop. He is unable to supply a tracking number for the water filtration system after I asked.He is refusing to refund the payments.During the last conversation with him on 4/25/2022, he incorrectly alleged that I am domiciled in ************** (my card's billing address). He expressed concern that I requested the water filter to be shipped to a virtual office address in ********, ** (shipping address). Meanwhile in actual fact, I am presently living in ********, ** and running a business here.I do not know the fears *********************** *** might hold concerning me as a customer. It looks like he does not trust me as a customer for whatever subjective, metaphysical reason(s) or judgment call(s) he has made. It is unacceptable to refuse to provide the product and service as well as keep the payment.

Ancient Water Restoration Incorporated is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.