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Business Profile

Apartments

Singleton Apartments

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Singleton Apartments's headquarters and its corporate-owned locations. To view all corporate locations, see

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Singleton Apartments has 2 locations, listed below.

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    • Singleton Apartments

      2595 Kelly St Ste 1A Augusta, GA 30904-5464

    • Singleton Apartments

      2461 Damascus Rd Augusta, GA 30904-5452

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/19/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My spouse and I recently moved to ******* ** *** ***** ** ***** **** **** ** ****. We toured this very cute unit and loved it. We paid the application fee and reserve deposit and then was told someone else got the one we wanted, but they had another one that looked exactly the same. Out of desperation, we heartbrokenly took it. And of course, it was nothing like the one we originally loved. The lay out of similar, but the place was in horrible shape. My kitchen floods everytime it rains, my cabinets are made out of plywood, there’s ENDLESS amounts of water damage, my marble sink down stairs is destroyed, my “new” carpet is covered in blue footprints and has NAILS hangout in the floor. My spouse fished wads of hair, coffee stirs, and PAINT BRUSHES out of my kitchen sink. I’ve had a broken stove top my whole lease so far, and not only has it not been fixed, it exploded in our faces this evening. I called the emergency number and “no one was available”. What is the point of an emergency number if no one is going to answer? Which, that is not the first time I’ve tired calling it, either. Nearly every maintenance request or complaint I send in, they ignore. My neighbors leave DIRTY DIAPERS on my front porch and absolutely nothing gets done. Nearly $1000 a month for this? I want to take legal action, but I don’t know where to begin with little funding. I’m at my wits end on what to do.

    Singleton Apartments is NOT a BBB Accredited Business.

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