We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hotel Products

The Partridge Inn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Products.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Ashley K

    Date: 08/07/2023

    I try my best not to be a “Karen” or a complainer but this is just unacceptable. Tuesday night our AC went out late at night and we had to stay somewhere for the night. Nigh and I had never been to The Partridge Inn so we decided to have an impromptu date night there. We arrive at the hotel 9:40pm and call the restaurant twice to order food with no answer, but no big deal because we went to cookout and came back and enjoyed our dinner on the patio. After eating, we came inside to start unpacking our bags and noticed pubic hair and mold all over our shower. We go downstairs and show the front desk woman (who was very rude and not understanding) and we were moved to another room which was even worse. Mold everywhere, old toothpaste in the sink, uncleaned toilet, but the nastiest thing was the live bugs living in the shower. If you watch the last video you will see the bugs crawling around the floor. Now it’s late, almost midnight, and I go back downstairs asking for someone to find me a cleaned room or to come clean our room. I was told I could go look through the rooms they had available and find one “up to my standards. “ I then asked for a refund and was denied. I then asked for the number of a manager so I could contact them first thing the next morning and was told “I’m not obligated to give you that, you can go find it online.” Now it’s midnight, I have to get up for work in just a few hours and we have nowhere to stay after being charged $300 to stay at this “reputable” hotel. Needless to say I got an attitude with the front desk lady and she then told me I had to leave the hotel - for better words, kicked me out. To sum it up, at midnight we had to find somewhere else to stay because The Partridge Inn - Curio Collection by Hilton couldn’t find us a clean room to stay in. I will not be retuning here nor do I recommend it - but given the circumstance I figured it’s best people know how this business operates.

The Partridge Inn is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.