Business ProfileforCity of Augusta Utilities Department
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 3463 Peach Orchard Rd STE B, Augusta, GA 30906-5799
- BBB File Opened:
- 6/20/2014
- Alternate Business Name
- Augusta Utilities Department
- Utility Administration Dept
- Augusta Utilities
- Business Management
- Ms. LaCorya Newsome, Customer Service Representative
- Ms. Joan West, Customer Service Supervisor
- Contact Information
Principal
- Ms. Joan West, Customer Service Supervisor
Customer Contact
- Ms. LaCorya Newsome, Customer Service Representative
- Ms. Joan West, Customer Service Supervisor
- Mr. C Washington, Associate
- Mr. Steven Little, Director
- Additional Contact Information
Fax Numbers
- (706) 796-2615Primary Fax
Phone Numbers
- (706) 821-1851Other Phone
- (706) 842-3057Other Phone
- (706) 796-2615
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My water has been turned off. So I went yesterday and paid it at 2:23pm. I was told my services would get turned back on yesterday but that didn't happen. Now it's ******** and my service still isn't turned on. I called the company to see why my services still hasn't been turned on yet. I was informed by the Augusta Utility that the supervisor (Amy) didn't fully complete my paper work to get my services turned on. Witch isn't acceptable when I have 2 sick kids. Water is needed. Augusta utilities said that my services would be turned back on today. But that doesn't changed the fact that I would have been had them on since yesterday. I'm very upset and need Supervisor Amy to do her job to full completion. By 5 o'clock today if my services is still interrupted. I will go to the news and take further action. This is unacceptable.
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Twila H
12/10/2023
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