Business ProfileforNebcare

This place is the biggest joke I have ever seen!! I called today and asked about knee scooters bc of my current situation(broke foot). When called she told me about a used one they had in storage but I would have to call back because the owner was not there. I called back in 30 mins as the “Sharon” asked me to do. She priced me for a brand new one at roughly $200. She said she had one with alterrain wheels on it (which I need for our racing lifestyle)and I asked about the price on it and she said it would be less than the new one since it was a used one. I let her know I was on the way and was coming for the alterrain one. I drove from home to there hurting and in pain to pick it up. I get here and now they no longer have the used one she told me about. Now she only has a brand new one for $275. She said she didn’t know that it had already been sold from the shed. (Mind you I have now talked to her twice today). Another customer came in to pick up something which was not in yet and he was upset it had been weeks and can’t get them to answer his calls. The “Sharon” was rude and could care less about her customers. She didn’t care that she made me drive a 40 minute drive in pain or the obstacles I had to go through to get here. I truly feel as if she was just trying to upsell me. I will never do business here nor will I ever encourage anyone else to do business here. On the way out the door, I let her know I would be leaving a bad review and she said well my name is “Sharon Storey.” and started snatching the scooter away from me. No customer should be treated this way. It literally takes seconds to check your inventory. I am not mad that it was sold. I am mad that she allowed me to drive that far in pain after we discussed what I needed and price range to try and take advantage of the situation. I am mad that she had no sympathy or empathy and she truly didn’t care.